Technical Writer

Description

Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph.

We are seeking a highly skilled Technical Writer to join our Platform Hosting & Infrastructure Division, supporting a key customer. This role will focus on developing and maintaining clear, accurate, and comprehensive technical documentation that supports enterprise IT systems, cloud environments, and hosting services. The Technical Writer will work closely with engineers, systems integrators, project managers, and cybersecurity teams to capture technical processes, translate complex information, and ensure documentation meets both customer and corporate standards.

Responsibilities

• Develop and maintain technical documentation including standard operating procedures (SOPs), system engineering plans, integration guides, design documents, diagrams, training manuals, and customer deliverables.
• Collaborate with subject matter experts across systems engineering, cybersecurity, integration, and project management teams to gather technical data and ensure accuracy.
• Translate technical concepts into clear, concise language tailored to technical and non-technical stakeholders, including customer leadership.
• Create and maintain documentation libraries and repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge Base) to ensure version control and accessibility.
• Support technical reports, and compliance documentation required for government reviews, audits, and certifications.
• Ensure all documentation aligns with customer requirements.
• Standardize templates, style guides, and visual formats across technical resources.
• Participate in knowledge transfer sessions, cross-training, and Lean-Agile initiatives to document evolving processes and procedures.
• Support automation teams by capturing processes, scripts, and workflows for repeatability and future reuse.

Mandatory Requirements

We Are Looking For And Technical Writer With a Minimum Of 11 Years' Experience With A Bachelor's Or Master’s Degree With The Following Experience

• Have a strong knowledge of IT enterprise environments including Windows/Linux servers, Active Directory, DNS/DHCP, cloud platforms (AWS, Azure), and virtualization technologies.
• Demonstrated experience producing documentation for enterprise IT systems and government customers.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, Visio, and collaboration tools (e.g., SharePoint, Confluence, ServiceNow).
• Strong organizational skills with the ability to manage multiple documentation projects under tight deadlines.
• Excellent attention to detail, grammar, and document consistency.

Optional Requirements

• Experience supporting federal government programs or large-scale enterprise IT organizations.
• Familiarity with Agile/Lean-Agile methodologies and IT Project Management workflows.
• Experience documenting cybersecurity processes, A&A packages, or compliance standards (NIST, RMF).
• Basic familiarity with scripts or markup languages (Markdown, HTML, XML, YAML).
• Certifications such as CPTC (Certified Professional Technical Communicator), PMP, or Agile certifications.

Company Information

B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly skilled consultants to support the United States of America’s intelligence community and other defense organizations. B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client’s needs. B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive.

B4Corp’s dedication and care for its employees is reflected in our outstanding compensation and benefits package. B4Corp’s benefits reflect the company’s policy of putting the employees first. B4Corp’s maximum flexibility comp / makeup time policy, along with the company’s cafeteria-style benefit plan that allows employees to maximize their Benefit Dollars, reflects B4Corp’s commitment to its employees.

Compensation

• Outstanding Salaries

Retirement

• Full Vanguard 401k Plan – Featuring a full scope of investment options – 100% employer matched contribution up to 6% of employee's salary – Ability to max out 401k savings $57k ($63.5k if over 50)
• Employees receive B4Corp phantom stock each year (2-year vesting period)

Insurance

• Medical – United Health Care (UHC) (multiple plan options)
• Dental – United Concordia (UC) Flex Plan
• Vision – Vision Service Plan Insurance Co (VSP) Signature Plans
• Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week)
• Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month)
• Mutual of Omaha life insurance ($200,000.00)

Employee Referral Bonus

• Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP

Paid Time Off (PTO)

• Seven weeks of leave per year (including ten federal holidays)
• Flexible work schedule with comp time (with customer approval)