Access & Scheduling Systems Analyst (Hybrid – Quarterly Onsite Philadelphia, PA)

Overview

Our client is seeking an Access & Scheduling Systems Analyst to support the configuration, enhancement, and ongoing support of patient access applications. This role will focus on improving scheduling, referral workflows, and patient-facing tools while partnering with operational teams to drive efficiency and system optimization.

This is a hybrid role requiring ~4 days per quarter onsite in Long Branch, NJ. Candidates must reside in NJ, PA, or NY.

Key Responsibilities

• Support application build, configuration, testing, and upgrades
• Analyze workflows and implement improvements across scheduling and referral processes
• Troubleshoot system issues and provide end-user support
• Develop and execute test scripts; document changes and resolutions
• Partner with clinical and operational teams on enhancements and system optimization
• Participate in go-live support and ongoing maintenance activities

Qualifications

• 1–4+ years of experience in application support, healthcare IT preferred
• Experience with scheduling, referrals, or workflow-based systems
• Strong organizational, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

• Experience with decision trees, scheduling optimization, or provider search tools
• Epic Cadence and/or Prelude certification preferred

Salary

$100,000-$112,000/year

Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.