Account Analyst

Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in harnessing the power of technology to make each interaction easier and simpler. We do everything we can to ensure that our clients have access to transparent and affordable banking services. When you bank with us, there are no hidden costs. We’re committed to making sure that you have a clear understanding of exactly what you're paying for. Why shouldn’t you have access to your cash when and where you want it? Whether you prefer Remote Banking, ATM transacting, drawing cash from tills at your local supermarket or coming into one of our branches, the way you access you cash is entirely up to you.

Purpose Statement

At Capitec, our purpose is simple: to make a positive difference in our clients' lives.

We're looking for a detail-driven and client-focused Account Analyst to join our Business Bank team and support the growth and management of our client portfolios. The role supports with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.

What you'll do

• Supporting with portfolio and client management
• Preparing and motivating credit applications
• Monitoring loan facilities to ensure compliance with approved terms
• Acting as a key contact for client queries and service requests
• Identifying opportunities to add value and support cross-selling
• Ensuring compliance with regulatory requirements, including FICA

What we're looking for

• Minimum 5 years' banking experience
• At least 3 years in a Business Banking or Commercial Banking environment
• Experience in credit application preparation
• The features, benefits and value propositions of respective company product/service offerings
• General banking practices and procedures
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements
• The Financial Intelligence Centre Act (FICA)
• Administration processes and procedures pertaining to Business Banking transactions
• Client relationship management and service principles

Advantageous

• Competitor product offerings / channels / operational and marketing tactics

If you're passionate about delivering exceptional client experiences and building a career in Business Banking, we'd love to hear from you

Qualification

A relevant tertiary qualification in Finance or Similar

Conditions of Employment

Clear criminal and credit record