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Account & Customer Success Manager

meteocontrol GmbH

Lyon · Hybrid Full-time 4d ago

About the role

About us

At meteocontrol, we support companies worldwide in maximizing the performance of their solar assets. We are looking for an Account & Customer Success Manager to build strong client relationships and ensure a high-quality customer experience in France. You will join a small, international, and collaborative team, where your ideas matter and you can actively contribute to shaping processes and growing our French entity.

We encourage you to apply even if you don’t meet every requirement. We are committed to building a diverse and inclusive team and particularly encourage applications from underrepresented groups.

What We Offer

  • CDI – 39h/week - Possibility of part-time arrangements depending on individual needs
  • Hybrid work (2–3 days remote) + flexible working hours
  • Meal vouchers, health insurance, transport reimbursement

Your mission:

  • Build and maintain long-term client relationships
  • Support clients throughout their projects and ensure satisfaction
  • Manage incoming requests (quotes, contracts, follow-up)
  • Collaborate closely with technical and internal teams
  • Contribute to improving processes and client experience

Your profile:

  • First experience in account management, customer success, or similar
  • Strong communication and organizational skills
  • Structured, proactive, and team-oriented mindset
  • Comfortable with CRM/ERP tools

Languages

  • French: Fluent (essential)
  • English: Professional working proficiency (written and spoken)
  • German: Nice to have, not required

We value potential and motivation as much as experience.

We are looking forward to your application - Please submit the documents in English language.

What we offer you

  • A people-first culture that respects individual lifestyles
  • A small, agile team with flat hierarchies and real ownership
  • The opportunity to make an impact from day one
  • Work that contributes to the energy transition

Your Contact Person

Camilla Geismar Recruiting Business Partner c.geismar@meteocontrol.com

Skills

CRMERP

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