Account Executive - Inside Sales

About Us

Since 1989, SHI International Corp. has been transforming organizations through technology. With continuous growth, we are proud to serve over 17,000 clients globally, backed by a team of about 7,000 dedicated professionals.

Why Join Us?

• Diversity Commitment: We are the largest minority- and woman-owned enterprise in the U.S.
• Professional Growth: Enjoy continuous learning and leadership opportunities.
• Comprehensive Benefits: Health, wellness, and financial benefits designed for your peace of mind.
• State-of-the-Art Facilities: Utilize technology and resources to excel in your role, whether in our offices or remotely.

Job Summary

As an Inside Account Executive, you will play a key role in driving sales by conducting outreach to potential clients and developing relationships with existing accounts. Your essential duties will include assisting customers with IT solutions, managing the sales process from quotes to order placement, and coordinating with internal teams to provide high-quality solutions. Strong communication, problem-solving, and customer service skills are pivotal to achieving your goals and delivering an exceptional experience to our customers.

Key Responsibilities

• Conduct proactive outreach (cold calling and prospecting) to identify and engage potential customers.
• Build and maintain relationships through effective communication across your assigned accounts.
• Assist clients in selecting and managing various IT solutions to optimize their environments.
• Address customer inquiries and provide tailored recommendations to meet their objectives.
• Generate quotes and finalize orders based on client requests.
• Expand business with existing clients by managing sales projects throughout the cycle.
• Meet or exceed assigned sales targets on a monthly and quarterly basis.
• Schedule and lead meetings with customers and SHI internal teams to strategize on their needs.
• Understand and manage the IT requirements of mid to large-sized businesses, ensuring a top‑notch customer experience.
• Collaborate with internal teams to resolve client inquiries and propose comprehensive IT solutions.

Required Competencies

• Collaboration: Willingness to participate in team assignments and responsibilities.
• Communication: Ability to convey ideas clearly and effectively.
• Consultative Sales: Willingness to understand customer needs and offer suitable solutions.
• Customer Service: Provides friendly and responsive assistance to clients.
• Flexibility: Adapts to changing tasks and responsibilities as needed.
• Listening: Demonstrates active listening and comprehends information presented.
• Organization: Maintains a clean workspace and adheres to organizational systems.
• Problem‑Solving: Proactively addresses and resolves challenges as they arise.
• Prospecting: Understands prospecting principles and identifies potential leads effectively.
• Self‑Motivation: Takes initiative on assigned tasks and responsibilities.
• Time Management: Recognizes the importance of prioritizing tasks to meet deadlines.
• Willingness to Learn: Eager to acquire new knowledge and seek personal and professional growth.

Requirements

• Bachelor's Degree or equivalent work experience.
• At least 1 year of relevant sales experience, such as in Business Development, Inside Sales, Account Management, or similar roles.

Compensation & Benefits

The base salary range for this position is $36,000 – $50,000. The estimated on‑target earnings (OTE), which includes base salary and potential bonus/commissions, are $40,000 – $80,000. Compensation varies based on experience, skills, and market location. Benefits may include medical, vision, dental, 401K, and flexible spending options.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.