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Strategic AE

listen labs

New York · flexible Full-time Senior Today

About the role

About Listen Labs

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Company highlights — entirely product-led:

  • World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
  • Hypergrowth: We’re a 40-person team backed by Sequoia, growing from $0 to a $14M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
  • Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
  • Performance: Industry-leading win rate driven by a highly differentiated product.
  • Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
  • Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.

What You’ll Do

Own the top 50 accounts (and nothing else):

  • Relentlessly pursue a curated list of mega-cap enterprises
  • Build deep, surgical account plans — org mapping, power mapping, political mapping
  • Create and drive multi-threaded strategies across business units

Close deals that matter:

  • Run complex, high-stakes sales cycles with 6–10+ stakeholders
  • Sell to VP, SVP, and C-suite with credibility
  • Drive urgency in slow-moving orgs
  • Close large, multi-year, 6–7 figure deals

Break into accounts others can’t:

  • Cold outbound to senior executives — and get responses
  • Use creativity, persistence, and network to open doors
  • Turn light inbound into massive opportunities

Lead from the front:

  • Pull in execs, product, and eng at the right moments to win
  • Control the deal — don’t let procurement or consensus kill it
  • Maintain a high bar on pipeline, forecasting, and deal quality

Who You Are

  • 7–10+ years closing in B2B SaaS — and you’ve actually closed big deals
  • Track record of winning 6–7 figure enterprise contracts
  • You’ve sold into complex, global orgs and know how to navigate them
  • You multi-thread by default — not as a “nice to have”
  • Strong executive presence — you can hold your own with senior buyers
  • You create pipeline, not just work it
  • Competitive, persistent, and comfortable hearing “no” 20 times to get one “yes”
  • You want to be in the room for the deals that matter — not padded pipeline

Why This Role

  • Top 50 accounts only — focus over volume
  • Real enterprise traction — not “trying to go upmarket”
  • Massive deal potential — land small, expand fast, or go big from day one
  • Direct line to leadership — you’ll help shape how we win enterprise
  • Career-defining upside if you execute

Life at Listen Labs

  • Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
  • Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
  • Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
  • Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.

Skills

AI

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