Account Executive

About

Vitu is the leading innovator in Vehicle-to-Government (V2Gov) technology, transforming interactions between vehicles, businesses, government, and drivers. Vitu provides cutting-edge services to the motor vehicle industry, managing titling and registration transactions across all 50 states on one platform. Offices are located in multiple states including California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia.

Job Summary

The Account Executive position is held by a dynamic, highly motivated, service-oriented individual maintaining and building professional relationships with Vitu clients.

Key Responsibilities

• Train dealership personnel on the use of Vitu.
• Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
• Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
• Maintain a strong business relationship with key dealership personnel.
• Provide Vitu/VITU support via phone, chat and email as needed.
• Deliver exceptional customer service and support by being responsive and proactive to customer needs.
• Client Advocate - Suggest improvements to the program on behalf of the client and address client issues and concerns.
• Compliance - Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
• DMV Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
• Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
• Conduct DMV fee training both in-person and via webinar.

Minimum Qualifications and Experience

• Experience with Reports of Sale and other related DMV documents for both new and used vehicles.
• Account management in a business to business environment is preferred.
• Experience with DMV accounting and bundle reconciliation.
• EVR program knowledge (E-filing).
• Knowledge of DMV regulations pertaining to registration processing.
• Experience with Chrome and Firefox configuration and settings.
• Able to use various PC programs including Microsoft Word, Excel, and Google Drive.
• Able to effectively communicate with high level Executives.
• Able to work independently with limited supervision.
• Travel is required up to 150 miles.

Compensation

The salary range for this position is: $60,000 - $80,000. The final pay will be determined by multiple factors including location, education, experience, training and skills.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retirement Planning
• ID Theft Insurance
• Life and Disability Insurance
• Commuter Benefits
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

Equal Employment Opportunity

Vitu is an Equal Employment Opportunity Employer valuing diversity and dedicated to providing an equal and inclusive working environment free from discrimination and harassment. Reasonable accommodations are provided when requested by applicants or employees with disabilities unless it causes undue hardship.