Account Manager Acute Care Informatics (all genders)

About

In this role, you have the opportunity to actively drive the HealthSystems portfolio in Acute Care Informatics, strategically expand customer relationships, and successfully close new business opportunities – from opportunity to negotiation, always with a clear focus on revenue, customer satisfaction, and sustainable growth.

Responsibilities

For the following topics, you will be responsible:

• The HealthSystems portfolio in Acute Care Informatics
• Equipment/products, software, customer service, and other services and solutions
• Building and solidifying customer relationships in coordination with other roles/functions (regular customer interaction) in line with the co-created sales strategy
• Proactively identifying new business opportunities and qualifying them in coordination with the Key Account Manager
• Accurately representing the funnel in the Customer Relationship Management tool (SFDC)
• Creating customer-oriented offers (configuration and price) involving the Customer Service Specialist and other specialists if applicable
• Presenting offers and conducting negotiations (together with the Key Account Manager or alone)
• Renewing and expanding existing customer relationships with the goal of concluding long-term (framework) agreements
• Organizing product demonstrations and reference visits
• Regularly observing the competition and industry changes and providing effective feedback to the Business Unit

In addition, you are responsible for (area-specific):

• Order Intake & Sales of solutions
• Data quality in SFDC & Forecast Accuracy
• Customer satisfaction (NPS) – response rate & result
• Share of Wallet (SoW)
• Price realization for equipment/products and customer service

About the Team

You are part of:

• Philips, a leading global health technology company dedicated to improving the lives of billions worldwide and making the world healthier and more sustainable through innovation. Driven by the vision of a better future.
• The sales organization of Philips HealthSystems in DACH (Germany, Austria, Switzerland) and the districts of Austria and Switzerland (Alps). You report to the Sales Leader Alps.

Qualifications

To be successful in this position, you need the following knowledge and experience:

• Proven sales skills in identifying, managing, and closing deals
• Experience in Medical IT
• 3-5 years of experience in solution-oriented sales of Healthcare IT
• Good IT knowledge, deep understanding of hospital/practice workflows, and moderate knowledge of the healthcare system in general
• Ability to collaborate with multiple stakeholders
• Customer-oriented, empathetic action with a high degree of self-organization and problem-solving skills
• Confident in advising customers based on their needs
• Take personal responsibility for achieving (team) results
• Excellent verbal and written communication skills, active listening, and strong persuasive power ('love' for the product)
• Proficient in using Microsoft Office applications and high IT affinity
• Willingness to travel (Austria & Switzerland), ideally residing in the greater Vienna area

Benefits

We offer you:

• Purpose: Doing meaningful work together with a great team
• Attractive, performance-oriented, and fair compensation system
• Attractive Philips pension fund and employer-financed private accident insurance
• 25 vacation days per year
• Job ticket OR company car for private use
• Philips in Balance program with great health benefits (company doctor, monthly massage, etc.)
• Subsidy for lunch
• Discounts in the Philips Myshop

Salary Information

The collective minimum wage is ‰ 66,676.26 gross annually, with a willingness to pay more. The actual annual target income is market-conform and will be determined based on your qualifications and experience.

Why Join Us

Working at Philips is more than just a job. Through our work, we contribute to creating a healthier society and improving the quality of life for 2.5 billion people through innovative solutions across the entire health continuum.

You can learn how our employees' lives and professional activities intersect meaningfully in this video.

To learn more about working at Philips, visit "Philips as an Employer" on our careers website, where you can read reports about daily life at Philips in our employee blog. Here you will also find more information about our hiring process and answers to some frequently asked questions.

Philips promotes equal opportunities. All qualified applicants will be considered equally in our selection process, regardless of race, religion, age, gender, sexual orientation, national origin, belief, citizenship, disability, or marital status.

Please apply exclusively online via the button/link below and upload your complete application documents in our application system (cover letter, resume, and relevant certificates). To attach multiple documents, please click "Back" in the browser window and then upload further attachments.