Account Manager/CSM - [Stage juillet 2026] - H/F - PARIS

Directly reporting to the Customer Success Managers team, you will assist our clients in using our SaaS platform:

Operational Support for Clients

• You collect and process briefs from clients
• You ensure the creation, monitoring, and adherence to production schedules
• You are responsible for creating digital operations on the SaaS console
• You are the point of contact with the client's service providers and ARMIS internal teams to find solutions for any bugs encountered during creation

CSM Support

• You support the CSM team in setting up back-planning and client briefs
• You participate with the CSM team in analyzing platform usage
• You support the CSM team with operational analysis and client reporting
• You support and train store managers in using the platform
• You implement tools and solutions to streamline operational processes with our clients

Benefits

• Flexible remote work
• 1 day of paid leave per month of service
• Swile meal vouchers, 60% covered by ARMIS
• Team lunch & team building, afterworks offered
• Referral program: earn up to €500 bonus
• 75% reimbursement for Sustainable Mobility package or Imagine R
• Unlimited access to snacks and our great general atmosphere!
• Personal Care Day: one day of menstrual leave for women offered per month