Solutions Engineer

About Salesforce

Salesforce is the leading AI-driven CRM platform where innovation fuels success. We seek ambitious Trailblazers who are committed to transforming businesses and society through cutting-edge technology and a shared vision of progress. Join us as we embrace the future of work and drive customer success with our revolutionary AI solutions.

About the Team

Our Aerospace & Defense and Government System Integrator (GovSI) practice champions enterprise cloud innovations tailored to mission-critical national security initiatives. We partner with industry giants like Lockheed Martin, Boeing, and others to deliver compliance-ready solutions that enhance operational efficiency and accountability in A&D sectors, leveraging AI capabilities that yield substantial program benefits.

The Role

We are looking for a Solutions Engineer who speaks the dual language of enterprise-level projects and modern cloud architecture. In this position, you will act as a trusted advisor to A&D primes and large Federal System Integrators, identifying needs, architecting compliant solutions, and developing proof-of-concept environments that convert interest into commitment. A deep understanding of agentic AI is essential as you will design innovative solutions for A&D use cases.

What You'll Do

• Engage with A&D primes and Federal SIs to grasp program objectives, mission requirements, and technical limitations, including IT/OT convergence.
• Translate customer challenges into actionable solutions on the Salesforce platform: including Sales Cloud, Service Cloud, MuleSoft, and GovCloud.
• Craft and deliver engaging demos and proof-of-concept solutions tailored for A&D/SI scenarios such as program management and supply chain visibility.
• Design and validate agent-based solutions focused on workflows, data governance, and program readiness in complex environments.
• Communicate Salesforce's security and compliance rigor effectively to technical teams and security officers.
• Contribute to RFI/RFP responses by preparing technical documentation and demonstration scenarios.
• Collaborate with Account Executives and Capture Managers in a cooperative sales environment to drive pipeline growth.
• Create reusable POC assets and best-practice materials that align with A&D and Federal delivery methodologies.
• Provide structured feedback from customers to influence product development and marketing strategies.

What You Bring

Required

• 7+ years of experience as a Solutions Engineer in CRM, enterprise SaaS, or related fields, ideally within the A&D or Federal sector.
• Hands-on expertise with Salesforce tools, capable of developing agentic workflows and integration frameworks.
• Practical AI competency with understanding of LLMs, grounding techniques, and design considerations for A&D environments.
• Strong discovery abilities to define agentic use cases and develop actionable architecture plans.
• Familiarity with key federal compliance standards such as CMMC.
• Exceptional communication skills, with the ability to interact with both executive leaders and technical teams proficiently.
• Proficient in navigating a fast-paced, collaborative sales landscape while managing complex project pursuits.
• U.S. citizenship is required; the ability to obtain and maintain a DoD security clearance is a plus.
• Willingness to travel domestically to customer locations, military bases, and industry functions.

Preferred

• Salesforce certifications in relevant areas.
• Experience with Apex, Lightning Web Components, or similar full-stack development capabilities.
• Familiarity with agentic engineering tools.
• Understanding of environments like GovCloud or AWS GovCloud.
• Experience with operational technology and IT integration in defense and aerospace settings.
• Background in supporting CMMC compliance assessments or audits for prime or subcontractor clients.

Education

B.S. in Computer Science, Software Engineering, MIS, or significant equivalent work experience.

Join Salesforce and unlock your potential. Our benefits and resources are designed to support your well-being and growth, ensuring you strive for excellence while harnessing the power of AI. Together, we'll create remarkable experiences that resonate with customers everywhere.

If you require reasonable accommodations during the application process, please let us know through our designated Accommodations Request Form.

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Salesforce is committed to creating a diverse and inclusive workforce. Our equal opportunity employment policy ensures that employment decisions are based on merit, qualifications, and business needs, without discrimination. For further information on our recruiting policies, please refer to our statement on workplace discrimination.

In the United States, compensation is based on various factors, such as location and experience. Typical base salaries for this position range from $113,330 to $210,910 annually, with different ranges applicable in some metropolitan areas.