Admin & Telesales Assistant (Fluent in Afrikaans)

About

Our client is looking for a dynamic, well-presented and friendly individual to join their team in a dual Administration and Telesales role. The ideal candidate must be comfortable communicating with clients and able to handle both administrative and warehouse-related responsibilities with accuracy and efficiency.

Responsibilities

Telesales & Client Communication

• Conduct telesales to existing and new clients (inbound and outbound)
• Maintain and grow relationships with current customers
• Professionally handle client queries via telephone and email
• Must have a friendly and confident personality when speaking to clients

Administration Duties

• General office administration support
• Communicate with head office regarding orders and invoices
• Process and manage invoices accurately
• Perform POD (Proof of Delivery) reconciliations against invoices
• Maintain accurate records and filing systems

Warehouse Support

• Assist with stock checks and stock takes
• Ensure stock accuracy and reporting discrepancies when needed
• Work closely with warehouse team to maintain inventory control

Requirements

• Grade 12 / Matric (essential)
• Fluent in Afrikaans
• Previous experience in administration, telesales, or customer service (advantageous)
• Basic Microsoft Office skills (Excel, Outlook, Email) required
• Comfortable working with invoicing, PODs, and stock control processes
• Experience in stock checks / stock take will be an advantage
• Strong numerical and administrative accuracy
• Reliable, punctual, and well-organised
• Willingness to work in a combined role (admin + sales + warehouse support)

Working Hours

08:00 - 16:00 (Monday - Friday)

Please note only candidates that meet the minimum requirements will be considered.