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Advice Centre Manager

National Bank

Canada · On-site Full-time Lead 6d ago

About the role

About

Manage your branch effectively as an Advice Centre Manager. Drive success through strategic leadership and hands-on coaching, ensuring an exceptional client experience.

This managerial position requires you to lead a team of banking advisors, focusing on their professional growth through daily support and guidance. You'll be responsible for creating a collaborative environment that encourages service excellence and operational effectiveness, directly influencing the branch's performance and client satisfaction.

Responsibilities

  • Lead and coach banking advisors for success
  • Foster a committed team culture for excellent service
  • Ensure smooth operations and performance optimization
  • Advocate for the advisory banking model
  • Oversee client data security and compliance

Requirements

  • 7-10 years of relevant experience
  • Bachelor's degree required
  • Mutual fund representative (MFR) certification
  • Strong background in team management and coaching
  • Ability to implement effective solutions and collaborate

Shape the future of banking by mentoring your team and enhancing client relationships in a supportive environment.

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