Agentic AI - Architect/Tech Lead

Key Responsibilities

Architecture Ownership

• Own the end to end architecture for the AI agent, DSL, and SFMC automation ecosystem.
• Design agentic AI systems, backend microservices, APIs, and SFMC integrations (REST/SOAP).
• Define DSL schemas (JSON/YAML) for AI generated workflows, ensuring extensibility, safety, and deterministic execution.
• Establish guardrails, validation, simulation, and compliance frameworks for AI generated journeys and campaigns.
• Create and maintain system blueprints, including data flow diagrams, integration contracts, and deployment architecture.

Technical Leadership

• Act as the hands on technical lead, guiding AI/ML engineers, DSL engineers, backend developers, and SFMC specialists.
• Lead POCs, prototypes, and architectural spikes to validate design decisions and technology choices.
• Drive coding standards, design patterns, and best practices across engineering teams.
• Conduct architectural reviews, code reviews, and design walkthroughs.
• Unblock teams, make technical decisions, and ensure alignment with architectural vision.

AI/ML & Agentic Systems

• Partner with AI/ML teams on:
  • Agent frameworks (Agent SDK, LangChain, LangGraph, CrewAI, Semantic Kernel)
  • RAG pipelines, embeddings, and vectorization
  • LLM fine tuning, evaluation, and safety mechanisms
• Define prompting strategies, context engineering, and model interaction patterns.

Backend, Cloud & Integration Architecture

• Architect cloud native, highly available systems on AWS using IaC (Terraform).
• Oversee backend microservices, orchestration layers, and execution pipelines.
• Ensure robust integration with SFMC components:
  • Journey Builder
  • Email Studio
  • Data Extensions
  • Personalization logic
  • REST/SOAP APIs
• Ensure observability, monitoring, logging, and reliability across all services.

Security, Governance & Compliance

• Ensure compliance with security, privacy, and governance requirements for AI generated marketing workflows.
• Define architectural controls for safe execution, auditability, and data protection.
• Lead performance optimization, scalability planning, and risk mitigation.

Cross Functional Collaboration

• Work closely with business, product, CRM, and marketing operations teams to translate requirements into scalable technical solutions.
• Communicate architectural decisions clearly to both technical and non technical stakeholders.

Required Skills & Experience

• 10+ years of software engineering experience with at least 3+ years in a Tech Lead or Architect role.
• Strong background in AI/ML systems, including:
  • LLMs
  • Agentic architectures
  • Prompt engineering
  • RAG pipelines
• Experience designing complex distributed systems and workflow automation platforms.
• Deep understanding of DSL design, interpreters, ASTs, and compiler concepts.
• Strong proficiency in Python, TypeScript, or Java.
• Experience with cloud native architectures (AWS/Azure/GCP), containers, and microservices.
• Proven ability to lead engineering teams, conduct design reviews, and drive technical decisions.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Experience building AI driven workflow automation or autonomous agent systems.
• Familiarity with AMPscript and SSJS.
• Background in marketing automation, CRM systems, or customer lifecycle design.
• Experience with security, compliance, and governance for AI systems.
• Prior experience in fixed bid or outcome based delivery environments.
• Experience with event driven architectures and messaging systems.