AI Customer Solutions Engineer

About

Engage clients effectively as an AI Customer Solutions Engineer. Focus on delivering technical innovations that foster product adoption while shaping client success stories. In this position, you are expected to design client-centric solutions utilizing the latest technology capabilities. Your efforts will include conducting workshops and creating technical proof points that highlight product benefits. You'll cultivate relationships with client stakeholders to ensure their success and meet measurable business outcomes.

Responsibilities

• Create and deliver product demonstrations and technical proof points
• Conduct use-case workshops to activate entitlements
• Develop success plans with milestones for client adoption
• Address client challenges and guide product modernization
• Enhance technical solutions for optimal client usage

Requirements

• Background in designing effective client solutions
• Experience with technical accelerators and product demonstrations
• Strong client engagement and value activation skills
• Understanding of technology portfolios and client challenges
• Ability to formulate success plans for product deployment

Drive the future of AI customer solutions while ensuring impactful product adoption and client relationships.