AI Engineer

JOB SUMMARY

We are seeking a forward-thinking AI Engineer to join our team and contribute to the development of intelligent systems. This role involves more than just model training; it focuses on architecting the connection between cutting-edge research and scalable, production-ready applications. If you enjoy navigating the space between data science and software engineering, you will find this position to be an excellent fit.

This position encompasses a variety of critical tasks aimed at advancing our AI capabilities. You will be instrumental in designing and developing machine learning models across Supervised, Unsupervised, and Deep Learning paradigms to address intricate business challenges. A core component of your work will involve defining the architectural strategy for scalable AI pipelines, covering data ingestion, feature engineering, and automated model retraining. You will also be responsible for integrating these AI models into our existing APIs and microservices, collaborating closely with backend engineers. Optimization is another key area, where you will fine-tune algorithms and Large Language Models (LLMs) to enhance performance, reduce latency, and improve cost-efficiency. Additionally, your role involves continuous research and innovation, staying abreast of the latest AI trends such as RAG, Agentic Workflows, and Diffusion Models, and evaluating their potential for our product roadmap. Finally, you will ensure that all model development adheres to ethical AI practices, prioritizing fairness, transparency, and data privacy.

To be successful in this role, candidates should possess the following skills and qualifications. Technical proficiencies include programming, with mastery of Python being essential and familiarity with C++, Java, or Go being a plus. Deep experience with frameworks like PyTorch or TensorFlow, and libraries such as Scikit-learn, Hugging Face, and LangChain is also required. Data engineering proficiency in SQL, experience with NoSQL databases, vector databases (e.g., Pinecone, Milvus), and data orchestration tools are necessary. Additionally, cloud and MLOps experience, including deploying models on AWS, Azure, or GCP using Docker, Kubernetes, and CI/CD pipelines, is important. Core competencies include a solid understanding of linear algebra, calculus, and statistics; experience with NLP (Natural Language Processing) and Computer Vision; and strong problem-solving skills with the ability to explain complex technical concepts to non-technical stakeholders.

ESSENTIAL RESPONSIBILITIES

• Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.
• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.
• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.
• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.
• Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.
• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
• Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned or requested.

EDUCATION

• Bachelor’s degree in Information Technology, Computer Science or closely related field

EXPERIENCE

• 5 years of experience as a developer
• Experience with Project Management tools
• Experience with databases
• Experience with multiple coding languages

SKILLS

• Problem solving, root cause analysis, and issue resolution
• Demonstrated leadership skills
• Experience in Healthcare or Health Insurance Industry
• Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type: Office-based
• Teaches / trains others regularly: Occasionally
• Travel regularly from the office to various work sites or from site-to-site: Rarely
• Works primarily out-of-the office selling products/services (sales employees): Never
• Physical work site required: Yes
• Lifting: up to 10 pounds: Constantly
• Lifting: 10 to 25 pounds: Occasionally
• Lifting: 25 to 50 pounds: Rarely

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.