Prompt Engineer

About

We are a team of entrepreneurs, psychologists, and engineers bringing joy back to therapy. At PlaynVoice, we are reshaping mental health care by combining AI with clinical expertise to make documentation a breeze. In under 2 years, our AI scribe has gone from concept to reality, gaining 500+ users in Switzerland and Germany. We generate over 20,000 patient notes monthly and are looking for fast, ambitious, and smart individuals who want to take care of the people who take care of our mental health.

Responsibilities

• Prompt Engineering & Pipeline Management: Design, iterate, and maintain prompt systems that reliably generate high‑quality clinical documentation across a growing number of templates. Build scalable prompt architectures that let us add new output formats without fragmentation.
• Evaluate & Integrate AI Models: Benchmark and select the best LLM solutions for clinical documentation. Stay on top of the rapidly evolving model landscape and assess new options.
• Build Evaluation Pipelines: Design practical evaluation processes across our data pipeline from audio and transcription to LLM‑generated output. The goal isn’t perfection but knowing when output is good enough.
• Ensure Clinical Output Quality: Work closely with our psychologists and product team to define what “good” looks like, ensuring features meet the real‑world expectations of users.
• Experiment, Ship, Iterate: Design experiments and data labeling strategies, push them to production, measure real‑world performance, and use the insights to drive the next iteration.

Requirements

• Prompt Engineering & LLM Expertise: 2+ years of deep experience in systematic prompt engineering, building structured prompt systems that produce reliable outputs at scale.
• Software Engineering Foundation: Solid engineering skills in Python and cloud infrastructure (we run on Azure). You build reliable, production‑grade systems, not just notebooks.
• German Language Skills: Ability to understand Swiss German to sanity‑check AI‑generated notes against the original audio. Strong High German for evaluating written clinical output.
• Pragmatic Startup Mindset: You know that good enough is good enough. You ship fast, iterate based on real‑world feedback, and resist over‑engineering. Ideally you’ve worked in an early‑stage SaaS company.
• Clear Communicator: Our team works in English day‑to‑day. You can articulate technical decisions and collaborate effectively across functions.

Benefits

• Real Impact, Fast: 500+ therapists use our product daily; your work improves their lives within days, not quarters.
• Unique Problem Domain: Clinical AI at the intersection of Swiss German speech, mental health, and regulatory requirements.
• Massive Ownership: A team of ~10 means your decisions shape the product directly.
• Flexibility: Remote‑first with flexible hours and a coworking space in Zürich when you want it.
• Equity: Meaningful stake in a high‑growth healthtech company.

Application

Please send your CV and 5‑10 sentences about why PlaynVoice; generic applications won’t be considered.