AI Product Manager

A Little About Us

Zelis is transforming the healthcare financial experience for payers, providers, and healthcare consumers. We serve over 750 payers, including the top five national health plans, regional health plans, TPAs, and millions of healthcare providers and consumers across our comprehensive platform of solutions. Our mission is to holistically identify, optimize, and solve healthcare challenges using technology developed by experts, achieving real, measurable results for our clients.

Who You Are

You are a passionate and driven individual with a unique blend of personality and professional expertise, inspiring others through your commitment and enthusiasm. Your diverse experiences, community involvement, and the lessons learned along the way shape who you are, making you more than just a resume.

Position Overview

AI Product Manager

Our enterprise Data and Technology team at Zelis is on the lookout for an analytical and motivated AI Product Manager to join our technical product team. In this role, you will manage the product lifecycle for new AI solutions and use cases, collaborating closely with data science and engineering leads to define business requirements, coordinate various teams, and ensure a strong pipeline for AI applications. Alongside other product managers, you will help deliver our product roadmap to meet the evolving needs of the business.

We are seeking someone who is deeply passionate about data, AI, and analytics and has solid product management experience to join our dynamic technical product team.

Key Responsibilities

• Become a subject matter expert in your product areas, serving as the primary contact for stakeholders prior to discussions with technical data science and software engineering teams.
• Partner with software engineers, data engineers, data scientists, and other product teams to explore new or enhance existing AI solutions to boost business value, user adoption, and engagement.
• Lead conversations with business unit stakeholders to discover business processes and underlying needs; draft precise business requirements and technical documentation.
• Coordinate with internal Zelis engineering and product teams to manage the intake process for new requests.
• Understand how your product area aligns with the broader roadmap, identifying both challenges and growth opportunities.
• Establish key performance indicators to assess product effectiveness.
• Represent the voice of the customer in technical discussions, facilitating communication between application teams and technical data teams within your domain.
• Collaborate with cross‑functional teams and various stakeholders, including engineering, architecture, operations, product, marketing, partnerships, and customer success.
• Work with technical product analysts to support engineering teams throughout the delivery lifecycle.
• Comprehend the impacts of AI solutions in the healthcare sector and communicate how care recipients connect to the problems being addressed.

Experience Required

• 3+ years of hands‑on experience in technical product management, with a proven track record in defining product scope and delivering collaboratively with technical teams.
• Strong understanding and practical experience in Data Science, ML, GenAI, and Data Analytics concepts, along with familiarity with data/product tools like SQL, Python, R, Spark, AWS, Azure, and Snowflake.
• Adept at listening to various audiences, identifying needs and barriers, and translating these into meaningful AI and analytics solutions.
• Experience with machine learning, data engineering, and software engineering principles.
• Technical proficiency that allows you to lead discussions about AI solution design, machine learning models, ETLs, and AI infrastructure.
• Excellent communication skills, including active listening, clear verbal articulation, and precise writing.
• Thorough understanding of Agile methodologies and tools such as Jira and Confluence.
• Experience guiding teams through the AI lifecycle, from compiling use cases to managing workflows for new AI applications.
• Open to candidates with both B2B and B2C experience outside the healthcare sector; crucial qualities include intellectual curiosity, self‑motivation, and a solid foundation in AI product development.

EOE Committed to Diversity

Please note we are currently unable to consider candidates requiring visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. We promote a hybrid and remote‑friendly workplace; work locations are determined based on role requirements and leadership decisions. In‑office activities may vary according to team objectives and company policies.

Base Salary Range

$105,000.00 – $133,000.00

At Zelis, we strive to provide equitable and competitive compensation. This base salary range reflects multiple factors such as experience, education, qualifications, and job‑related knowledge. Base pay is one aspect of our Total Rewards package, which may also include performance bonuses, commissions, and other incentives related to the role.

Benefits

Zelis’ full‑time employees benefit from a comprehensive benefits package that highlights our commitment to their health, well‑being, and financial security. Our US‑based benefits include:

• 401(k) plan with employer matching
• Flexible paid time off, holidays, and parental leave
• Life and disability insurance
• Health coverage, including medical, dental, vision, and prescription drug plans

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We encourage applicants from all backgrounds to apply, even if you do not meet 100 % of the role's qualifications. We value diverse perspectives and experiences and are dedicated to cultivating an inclusive workplace.

Accessibility Support

We are committed to making our application process accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and need reasonable accommodation during the application or interview process, please reach out via email.

Disclaimer

The statements above describe the general nature and level of work performed by individuals in this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this role. All personnel may be assigned tasks outside of their usual responsibilities, duties, and skills occasionally.