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AI Software Developer & Implementation Specialist

RecreateAi

Rockwall · On-site Full-time $70k – $90k/yr 1w ago

About the role

The Role

This isn't a pure engineering role — and that's intentional. You'll spend most of your time owning internal customer requests: resolving bugs, actioning support tickets from our Customer Success team, and configuring AI voice agents for client accounts. The rest is building — small to medium features driven by what our customers need. If you like variety, tangible impact, and shipping things that matter, this fits.

What You'll Do

  • Triage and resolve bug reports and support requests handed off from Customer Success
  • Configure AI voice agent accounts and settings for new and existing clients
  • Write and refine voice prompts to improve agent performance for specific customers
  • Build small to medium product features based on customer feedback
  • Integrate with FSM platforms (ServiceTitan, Workiz, Housecall Pro)
  • Work with our voice stack (ElevenLabs, Deepgram, OpenAI)
  • Debug production issues from root cause to deployment

What We're Looking For

  • Bachelor's degree in Computer Science, Software Engineering, or related field
  • Python/Django experience or strong willingness to learn
  • Comfortable with REST APIs and webhook-driven systems
  • Interest in LLM prompt engineering — specifically for voice AI agents
  • Fluent with AI coding tools (Cursor, Claude Code, etc.)
  • Detail-oriented and self-directed — you can take a ticket and own it
  • Local to Rockwall, TX

Nice to Have

  • Experience writing or tuning LLM prompts in production
  • Voice AI experience (Twilio, Deepgram)
  • Familiarity with ServiceTitan or other FSM platforms
  • Early-stage startup background

What We Offer

  • $70,000 – $90,000 based on experience
  • Direct access to the founding team — no layers
  • Ship fast and see your work in production immediately
  • Get to work at a fast-paced growing AI company in home services
  • Free Breakfast on Fridays :)

Skills

AWS LambdaCloudFormationDockerEC2IAMLambdaRDSS3VPC

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