AI Workflow Engineering

About Us

BlueCross BlueShield of Tennessee (a taxpaying, not-for-profit health plan) is recruiting top talent to help us accelerate responsible AI transformation across the enterprise. In these fully remote AI Workflow Engineering roles, you'll design, build, and operationalize AI‑enabled workflows to improve efficiency, scalability, and outcomes for 3.4 million members and communities we serve.

We’re considering candidates across all levels—from Associate AI Workflow Engineer I (G9) through Principal AI Workflow Engineer (G13). Whether you’re early in career and eager to build, or you bring deep expertise in AI and enterprise transformation, we want to hear from you!

What We’ll Be Excited to See:

• Experience building practical, responsible AI workflows in a regulated industry (especially healthcare)
• Expertise with AI‑enabled workflows, automation, or system integration
• Experience with generative AI, LLMs, and/or agent‑based tools
• Curiosity, a growth mindset, and comfort working in fast‑moving, collaborative environments

Additional Information:

• These are full-time, fully remote positions with comprehensive benefits included.
• Final interviews will take place in-person at our Chattanooga, TN headquarters.
• We cannot currently hire candidates living in CA, NY, NJ, NH or MA.
• Benefits begin the first date of employment.
• Sponsorship is not available for these roles.
• Exact title, leveling and offer details will be determined only after your interview (and are dependent on your individual skills, experience and interview performance).
• We are not accepting unsolicited assistance from search firms for these employment opportunities.
• Receiving an invitation to interview does not guarantee employment.

Minimum Qualifications:

Job Responsibilities

Technical Support & Coding Assistance

• Assist with simple coding tasks, model configuration steps, or data preparation activities under direct supervision.

Learning & Skills Development

• Perform hands-on learning exercises to build familiarity with Python, AI tools, and cloud environments (e.g., GCP Vertex AI).
• Complete assigned upskilling tasks related to machine learning, Generative AI, Python, or relevant frameworks.

Agent & Workflow Development

• Support basic agent-building activities, such as configuring prompts, testing agent behaviors, or validating simple workflows.

Innovation & Collaboration

• Participate in brainstorms and innovation sessions to explore new ideas, tools, and AI capabilities.

Documentation & Communication

• Clearly document work, track progress on assigned tasks, and communicate updates, challenges, and findings effectively to team members.

Job Qualifications

Education

• Working toward or recently completed a Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics), Computer Science, Analytics, or related discipline.
• Relevant coursework, projects, or research in AI, Machine Learning, or Data Science is a strong plus.

Experience

• Relevant experience, including internships, academic projects, capstones, or self‑directed learning preferred.

Skills/Certifications

• Basic familiarity with Python and willingness to grow into writing and debugging code.
• Interest in AI/ML concepts, Generative AI tools, and agent‑based systems.
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Good verbal and written communication skills. Ability to document work clearly.
• Eagerness to learn new technologies and concepts in the rapidly evolving field of AI.
• Must be organized, reliable, able to manage assigned tasks effectively, and possess a strong work ethic and collaborative attitude.

Company Information

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based.

BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.