Analyst

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About The Service Lab

The Service Lab consists of 14 unique functions that serve to centralise and departmentalise various functions throughout Discovery. Our department's Vision is to be recognised as the thought leader to all areas of Discovery developing and driving best practice. The culture within the department is one of constant learning, knowledge sharing, change and innovation.

Job Purpose

To service our customers by obtaining and providing accurate data and information, measuring performance and providing intelligence to enable continual improvement.

Principal Accountabilities

• Compile and update existing daily/weekly/monthly reports. (DPMO,TCF,iQS)
• Review and optimize business processes within QMC.
• Research best practice and new innovative ways of presenting data.
• SharePoint administration libraries, Lists, site permissions and workflows.
• Ad hoc and bi-annual reporting.
• Manage multiple portfolios.
• Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques with a focus on increasing service efficiency.
• Design and build excel reports based on business requirements using power pivot, Power query and Dax.
• Experience in developing PowerBI reports.
• Data processing implementing protocols for data processing, cleansing and verification of data used for analyses
• Proposed system improvements by analysis facilitating JAD sessions.
• Enhancing data collection procedures to include information that is relevant for Building reports.
• Design, create and execute test cases and test scripts.
• Document business requirements in the form of BRDs, use cases, user stories and Business rules

Education

Essential: Matric with Math

Advantageous: Degree/Diploma: Information systems or Stats – advantageous

Knowledge

• Excel (Essential) – Advanced
• Word and PowerPoint (Essential0 – Advanced
• Information systems (includes SharePoint Cognos) (Essential) – Intermediate
• Data Models Cubes and Tabular (Essential) – Intermediate
• Power Pivot and Power Query (Essential) – Advanced
• Visual Basic (Essential) – Intermediate
• SQL and DAX (Essential) – Intermediate
• Jira and Confluence (Essential) – Intermediate
• Python and R (Nice to have) – Intermediate
• SSAS SSIS SSRS (Nice to have) – Intermediate

Experience

Essential: 2- 3 years’ data analysis experience

Advantageous: 2-3 Business analyst experience.

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.