Analyst - Regional Sales

MTN Nigeria

Abuja · On-site Full-time Today

About the role

ABOUT THE COMPANY

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition

JOB SUMMARY

Education and Experience Requirements

First degree in Economics, Business Administration, Actuarial science or any related discipline
Data Analytics skills required.
Good written and spoken English
Experience: 3-7 years’ experience in Data Analytics/Management and/or Processes Management
Experience working in a medium organization: Reporting, sales/marketing or related function
Experience using Data Mining Tools
Telecoms experience would be an added advantage.

RESPONSIBILITIES

Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
Monitor sales performance against revenue performance and identifying gaps and opportunities.
Analyze site profitability by customer and ARPU segmentation.
Evaluate cost structures associated with sales campaigns, and customer acquisition.
Track and monitor GC to MoMo wallet conversion ratio
Track and analyze variances in regional sales scheme and suggest corrective actions.
Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
Track RD’s performance across KPI’s.
Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
Assess the effectiveness of regional promotional campaigns in driving subscriber growth.