Analyst - Sales Support.Finance

Description

• Track and monitor key business processes, identifying servicing/operational constraints and gaps, analysing and providing feedback/recommendation to attaining service excellence and cost effectiveness.
• Review sales operations business processes and system and adopt/develop a framework to standardize / optimize work methods and activities and ensure quality of services and adequacy of operating processes.
• Review Key Performance Indicators with respect to departmental business processes and work with process owners to develop pragmatic targets and methods/frequency of measurement.
• Perform process and quality assurance audits to ensure standards and the practices are consistent with those approved at MTNN.
• Generate reports and manage process related data as required and in support of departmental operations.
• Liaise with IS to ensure proper integration of business-reporting requirements.

Education

• First degree in accounting\Finance\Business related Field
• Fluent in English

Experience

3-7 years’ experience in an area of specialization; with experience working with others

• Credit Administration and risk Management
• Reporting and Data Management
• Key account Management and Problem solving
• Experience working within a team in a medium organization
• Microsoft office (word, PowerPoint, Excel)
• Debt recovery