Analyst, Pro & Services Analytics

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The Pro & Services Analytics team supports key business initiatives across Outside Sales, PFN, and Services through reporting, analytics, and performance insights. The team partners closely with SSCM and business stakeholders to track sales performance, identify growth opportunities, and improve decision-making through scalable reporting and automation solutions. The team focuses on customer-level analytics, dashboarding, and process efficiencies to support a rapidly growing business.

Job Summary

The Analyst, Pro & Services Analytics will support the Outside Sales business and PFN initiatives within the Pro organization, while also supporting analytics needs for the Services business. This role will help deliver reporting, performance tracking, and business insights that support decision-making across the organization.

The Outside Sales business generates over $6B in annual revenue and continues to grow steadily. The role will focus on customer and segment-level performance analysis, helping identify trends, opportunities, and areas for improvement. The analyst will also support PFN performance tracking and reporting to help monitor market and delivery-related performance.

Key Responsibilities

Business Performance Reporting & Analysis

• Track sales trends and plan performance across customers, segments, and markets.
• Support business reviews through regular reporting and ad hoc analysis.
• Help identify performance drivers, opportunities, and emerging trends through data analysis.

PFN Performance Tracking

• Support reporting and analysis for PFN initiatives, including:
  • Pre vs. post performance tracking
  • Weekly market performance reporting
  • Delivery-type mix analysis
• Maintain and enhance recurring performance reports and dashboards.

Dashboard Development & Reporting

• Build and maintain Power BI dashboards and reports for business stakeholders.
• Develop and enhance DAX calculations and data models to improve reporting quality and usability.
• Ensure reporting accuracy and consistency across recurring deliverables.

Data Management & Automation

• Use SQL and Python to work with large customer-level datasets.
• Support automation of recurring reports, validations, and business processes.
• Improve reporting efficiency through standardized and scalable solutions.

Stakeholder Collaboration

• Partner with SSCM and business teams to support analytics and reporting needs.
• Communicate insights clearly and support discussions with stakeholders.
• Manage assigned workstreams with strong follow-through and attention to detail.

Years of Experience:

• 2-4 years of experience in analytics, reporting, finance, or business intelligence roles.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelor’s degree in Engineering, Analytics, Finance, Statistics, Computer Science, Business, or related field.

Skill Set Required

Primary Skills (must have)

• Power BI
• DAX
• SQL Advanced
• Excel
• Data Analysis & Reporting
• Analytical Problem Solving
• Stakeholder Communication

Location

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.