ASSISTANT BUSINESS SYSTEM ANALYST

Introduction

To provide systems support and technical solutions to users.

Duties & Responsibilities

1. Enterprise Resource Planning (ERP) system support and maintenance

• Provide user system support i.e. system access, create user log-in credentials, remove user access.
• Attend to and resolve user system failures/downtime.
• Liaise between stakeholders and technical team.
• Conduct user system training.
• Conduct system functionality testing.
• Update and maintain the master file.
• Undertake general system maintenance.
• Provide technical support in the development of Qlikview.

2. Business Intelligence and report writing

• Report writing on Crystal and SQL reporting services is maintained.
• Undertake data extracts of core financial data.
• Evaluate processes, identify trends and provide insights on systems support and adaptations.
• Data analytics.
• Create detailed business processes.

3. Administration and Project management

• Update menus and pricing on Point of Sale (POS).
• Update Master inventory.
• Monitor hardware control.
• Provide manuals.

4. Data and system analysis

• Gather and analyse business requirements through stakeholder interview, research and documentation.
• Define functional and non- functional requirements to ensure clarity in project objectives.
• Conduct research.
• Recommend tech advancements and process improvements.
• Working closely with management team and users to prioritise business goals and information needs.
• Analysing, supporting and controlling all stock inventory system challenges within the ERP system.
• Ability to identify system problems, determines possible solutions, and re-design workflows.
• Ensure data entry of master files is accurate, user profiles, financial data, marketing promotions and inventory items.
• Analyse and evaluate data and information to formulate conclusions and courses of action courses of action.

Desired Experience & Qualification

• Matric plus National Higher Certificate in IT & Computer Science or equivalent qualification in Information Technology/Business Administration/Management Information Systems/Economics/Finance (NQF level 5)
• Advantageous: Certification in C++/SQL

SKILLS

• Analytical thinking
• Communication
• Technical proficiency eg SQL/BI/SAP
• Business objects, confluence, JIRA (project management)
• Problem solving
• Data Analysis
• Project management
• Process modelling
• Project management

KNOWLEDGE

• Event Business Management System (EBMS)
• JD Edwards (JDE)
• Enterprise Resource Planning (ERP)
• Qlikview
• Point of Sale System (POS)