Associate Product Manager

Role Overview: We are seeking a detail-oriented and highly collaborative Associate Product Manager to join our team, with a focus on data platforms, DevOps enablement, and internal product operations. This role offers the opportunity to support product delivery, improve system and release workflows, and contribute to data-informed product decision-making across technical teams. You’ll bring strong cross-functional partnership skills and a practical, execution-focused mindset, helping align stakeholders, engineers, and platform teams while keeping delivery details organized and outcomes visible. If you thrive in a fast-paced environment, enjoy working closely with technical teams, and are excited to grow in product management through data-driven planning, operational excellence, and continuous improvement, this role is for you. What You’ll Do: • Partner with development, data, DevOps, and security teams to support delivery of platform and product initiatives, including data pipelines, internal tooling, and operational enablement. • Translate business and technical needs into clear delivery artifacts, including user stories, technical requirements, acceptance criteria, and release readiness checklists. • Maintain and communicate product documentation such as roadmaps, release plans, change logs, and operational runbooks, ensuring alignment across stakeholders. • Support backlog refinement and prioritization in Azure DevOps, including managing dependencies, tracking progress, and ensuring work is aligned to outcomes and measurable impact. • Coordinate releases and operational readiness, working with technical teams to support CI/CD workflows, environment readiness, rollout planning, and post-release validation. • Participate in testing and quality activities by validating requirements, supporting UAT, and helping ensure platform changes meet usability, reliability, and performance expectations. • Gather and synthesize insights from internal teams and customers to inform product decisions, especially in areas related to data visibility, developer experience, and operational efficiency. • Identify friction in product and delivery workflows and recommend improvements to processes, templates, tooling, and communication practices. • Prepare technical-facing and leadership-ready updates, summarizing progress, risks, dependencies, operational impact, and recommendations. • Use AI tools as a core part of day-to-day work, including research, analysis, documentation, and identifying patterns in user feedback and platform needs. • Apply AI tools to improve product operations, decision-making, and delivery efficiency across the full product lifecycle. What You’ll Need: · 3+ years of experience in product management, product operations, business analysis, technical project coordination, or a similar role supporting software delivery. · Experience working in a technical product environment, ideally involving data platforms, DevOps practices, internal tooling, APIs, or operational systems (insurance/insurtech experience is an asset). · Bachelor’s degree in Business, Technology, Computer Science, or a related field, or equivalent practical experience. · Strong ability to translate complex requirements into clear delivery artifacts, including user stories, acceptance criteria, and structured documentation. · Proficiency with product and delivery tooling such as Azure DevOps (preferred), Jira, Asana, or similar, including backlog management and reporting. · Working knowledge of Agile delivery (Scrum/Kanban), SDLC fundamentals, and cross-team dependency management. · Strong analytical skills, with the ability to interpret data, identify trends, and support decision-making using evidence and measurable outcomes. · Excellent written and verbal communication skills, including the ability to collaborate with technical and non-technical stakeholders. · Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment. · Comfort using AI tools (e.g., ChatGPT, Copilot, or similar) to improve productivity across research, documentation, analysis, and planning. Why Join Rival Insurance Technology? At Rival, we’re committed to building a culture of collaboration, innovation, and continuous improvement. We offer a remote, growth-oriented work environment where you’ll have the chance to contribute meaningfully to the future of insurance technology. Our values include diversity, inclusion, and fostering a space where all employees feel empowered to thrive. If you’re looking for a challenging and rewarding role that blends coordination with strategy, this is the opportunity for you We look forward to having you on the team to help shape the future of insurance.

We are remote-first, Canada-based, and committed to building a culture where you are trusted to make real decisions and where teams work together to solve hard problems.

Rival Insurance Technology is committed to providing accessible employment practices. If you require accommodation during any stage of the recruitment process, please notify Human Resources at hr@rivalit.com.