Associate Project Manager, Creative Services

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles for women and men. Founded by master jeweler, Steven Lagos, the brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Today, Steven’s daughter. Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand’s iconic Caviar collections.

About You

You are a highly organized and detail-oriented professional with experience in creative operations, project coordination, or production. You bring a structured approach to managing multiple priorities while remaining adaptable in a fast-paced, creative environment.

You excel at coordinating across teams, maintaining clear communication, and keeping projects on track. You thrive in a fast-paced environment and are proactive in identifying risks, solving problems, and improving workflows with precision. You have a strong operational mindset, with an interest in leveraging tools, including AI, to streamline processes and enhance efficiency.

Position Summary

The Associate Project Manager, Creative Services supports the execution and optimization of creative projects, production workflows, and asset management by coordinating timelines, maintaining documentation, and ensuring cross-functional alignment. This role also supports digital asset management, content production, and studio inventory coordination, ensuring assets are organized, accessible, and accurately tracked across channels. By improving workflows, reducing bottlenecks, and supporting AI-enabled tools, this role drives operational efficiency and helps scale creative output to support business growth.

The role is a 5 day in office position based out of our corporate headquarters in Philadelphia.

Essential Functions

Creative Project Management & Operations

• Support end-to-end coordination of creative projects, including timelines, deliverables, and cross-functional alignment
• Proactively identify risks or bottlenecks and help implement solutions to keep projects on track
• Maintain project documentation, workflows, and communication across tools and meetings
• Support the integration and adoption of AI tools to improve workflow efficiency and organization

Production & Asset Management

• Assist in planning and execution of photo shoots and ongoing content production
• Manage and maintain the Digital Asset Management system while supporting weekly production workflows and content updates, including in-store screens
• Support delivery of seasonal and product photography assets for .com, retail, and partners

Inventory & Sample Coordination

• Oversee organization and tracking of studio product inventory and sample flow
• Coordinate product movement across shoots, marketing needs, and cross-functional requests
• Partner with Inventory Control and New Product Development on counts, transfers, and reconciliation

What Success Looks Like

Success in this role is defined by the ability to consistently deliver high-quality hiring outcomes while maintaining operational excellence across core HR functions.

• On-Time Delivery: Creative projects and product assets are delivered on schedule with clear, well-managed timelines
• Operational Efficiency: Workflows are organized and optimized, reducing bottlenecks and improving project turnaround times
• Cross-Functional Alignment: Stakeholders are consistently informed and aligned, enabling smooth project execution with minimal rework
• Asset & Inventory Accuracy: Digital assets are well-organized and accessible, and studio inventory is maintained
• AI Adoption & Impact: Measurable improvements in workflow efficiency through AI-supported processes

Key Performance Indicators

• On time completion rate
• Reduction rate in project turnaround time
• Project percent rework
• Inventory discrepancy rate
• Time spent on manual/repetitive tasks
• Time spent on asset processing

Qualifications

• Bachelor’s degree in communications, project management, operations, or related field preferred
• 2–4 years of experience in creative project management, production, or operations
• Strong organizational and time management skills; ability to manage multiple concurrent projects
• Excellent attention to detail and problem-solving abilities
• Proactive, self-starter mindset with the ability to work independently and collaboratively
• Advanced proficiency in Excel
• Familiarity with Adobe Creative Suite and Adobe Bridge
• Experience with project management tools (Asana, Jira, Workfront, or similar) is a plus
• Exposure to AI tools and workflow optimization is a plus
• Strong communication skills and comfort working cross-functionally
• Comfortable in a fast-paced, creative, and detail-driven environment

Core Competencies

To thrive and grow with our company, you must possess and continue to develop the following competencies:

• Customer Focus: Ensuring that the internal and external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value.
• Driving for Results: Setting high goals for personal and group accomplishment; using measurement methods to monitor progress towards goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
• Building Trusting Relationships: Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make change successful.
• Growth Orientation: Harnessing technical expertise, continuous learning, and commitment to improvement to optimize processes, address challenges, and achieve impactful results.

Equal Employment Opportunities

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.