AWS Connect + Lambda Developer (Immediate Need)

Job Summary

We are looking for a hands-on AWS Connect + Lambda Developer who can hit the ground running. This is an urgent requirement for someone with strong experience in building and integrating cloud-based contact center solutions using Amazon Connect and AWS Lambda.

Key Responsibilities

• Design, develop, and deploy solutions using Amazon Connect
• Build and maintain AWS Lambda functions for backend logic and integrations
• Integrate Amazon Connect with other AWS services (S3, DynamoDB, API Gateway, etc.)
• Configure contact flows, routing profiles, queues, and reporting
• Troubleshoot and optimize the performance of cloud-based contact center solutions
• Work closely with business and engineering teams to deliver scalable solutions

Required Skills & Experience

• Strong hands-on experience with Amazon Connect
• Solid development experience with AWS Lambda (Python / Node.js)
• Experience with AWS ecosystem (API Gateway, DynamoDB, CloudWatch, IAM)
• Understanding of contact center workflows and telephony integrations
• Ability to work independently and deliver quickly

Preferred Qualifications

• Experience with Salesforce / CRM integrations
• Knowledge of Nice CX1 or other contact center platforms
• Familiarity with real-time data processing and reporting