Build — AI Specialists

Who are we:

Ariana.Digital is a boutique principal-led consulting practice at the intersection of data engineering, customer experience, and AI strategy. We’re systems-first, not model-first: we build the context and workflows AI depends on the knowledge layer and we design how it shows up for real users on the experience layer so adoption isn’t an afterthought.

Ariana.Digital helps organizations turn AI from experiments into dependable capability by engineering knowledge and experience systems together - data, design, and AI in one loop. We’re transparent about scope and outcomes and we’re actively meeting specialized contractors and experts for well-defined work; there’s no implied long-term commitment just a clear conversation about fit and the next engagement.

About the role:

"You know that the model isn't the problem. The Tuesday 10am team meeting is the problem."

Most AI rollouts don't fail at the model layer. They fail because the people who were supposed to use the thing didn't change how they worked. You're a hybrid: part instructional designer, part change consultant, part workflow engineer. You make adoption the thing the client brags about.

WORKFORCES WE CHANGE

Bankers · advisors · ops · clinicians · researchers · plant ops · field crews.

CADENCE

Part-time · 6–12 weeks per engagement · Skills: change, L&D, comms. Adoption is where most AI programs actually live or die.

Responsibilities

• Design role-specific training programs that go beyond "here's a prompt template"
• Map current workflow, future workflow, and the messy transition between them
• Build prompt libraries, playbooks, and the change-comms exec teams need
• Set up adoption tracking instrumentation
• Coach the team through the first 60 days post-launch
• Surface field stories worth publishing back to the Brand & Content Strategist

Skills

• Change Management
• L&D
• Workflow Design
• Prompt Libraries
• Executive Comms
• Adoption Tracking
• Workshop Facilitation
• Org Design
• Coaching
• Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) Prosci

Requirements

• Background in change management, L&D, or org design
• Hands-on AI fluency — daily user of frontier model tools
• Demonstrated experience writing comms an executive will actually send
• Comfortable embedded in client workflows for 6–12 weeks
• Strong facilitation skills (workshops, training sessions, office hours)
• US/EU overlapping hours

Additional:

• ADKAR or Prosci certification
• Domain depth in healthcare, financial services, or large-team ops
• Prior instructional design experience for technical content
• Experience with adoption analytics tools (Pendo, Mixpanel, custom)