BaseTechnical Writer

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For our Pharma client in Basel, we are looking for a Technical Writer, who excels in creating clear, structured documentation from complex processes, and who is highly detail-oriented and strategic

Projects you will work on:

• Portfolio Management & Strategy: Documenting how the CoE organizes and drives core operations and portfolio strategy, and the lifecycle of AI/ML projects from intake to value realization.

• Contracts, Procurement & Licensing (CPL): Mapping standardized contract workflows and centralized project intake tools to streamline interactions with Global Procurement.

• Strategic Supplier & Vendor Management: Detailing interactions for procurement and vendor management, including specialized GPU/Cloud compute provider onboarding

• Learning & Development (L&D): Documenting the global CoE training matrix and automated system-based training processes.

• Operational Guidelines (DOG): Creating content for a centralized "Policy Hub" to house all CS-CoE policies.

• Financial Operations: Documenting cloud and software spend management, time reporting, and financial WBS strategies

Key Responsibilities

• Process Documentation & Visualization: Capture and formalize end-to-end operational processes, ensuring all steps are logical, transparent, and easy to follow.

• Roles & Responsibilities (RACI): Clearly define "who does what" within each process to ensure accountability across the CS-CoE.

• Content Standardization: Ensure all documentation follows a unified structure and tone, aligning with the broader P&O vision.

• Stakeholder Engagement: Interview subject matter experts (SMEs) across Portfolio, Finance, and L&D to extract technical knowledge and translate it into user-friendly guides.

• Asset Maintenance & Governance: Regularly update the "Policy Hub" and process repositories to reflect the most current operational standards

Must Haves:

• Bachelor’s degree in Technical Writing, Communications, English, or a related field (e.g. Documentation/ Process Management) • 3–5 years of experience, ideally within Healthcare Life Sciences (HCLS) or a Software Engineering environment. • Technical Writing Expert: Exceptional ability to translate complex operational and manual processes into clear, actionable, and persuasive documentation for diverse audiences. • Documentation-as-Code Practitioner: Familiarity with Markdown, version control (e.g., Git/GitHub/GitLab), and static site generators. • You understand that "code" isn't just for software - it's for sustainability. • Detail-Oriented Architect: A focus on precision and the ability to map intricate workflows involving budget planning, procurement, and informatics operations into logical, modular assets within the framework. • Strategic Execution: A systems-thinker who can understand high-level operational strategy and convert it into tactical documentation assets that drive user adoption and "One Source of Truth" integrity. • Agility & Collaborative Fluency: Comfortable working in a dynamic, fast-paced environment and managing multiple documentation workstreams simultaneously. You are an expert at leveraging Google Workspace for real-time collaboration while maintaining the architectural rigor of a code-based documentation system. • English fluent