Bilingual Onsite Recruiter

Position Overview

The Bilingual Onsite Recruiter is a goal-oriented self-starter with proven experience in recruitment and human resources. The ideal candidate demonstrates effective communication skills and brings strong operational support to the Wise Staffing Group team. This role is responsible for the account management and various human resources services provided to a major client. Services include but are not limited to making decisions related to the hiring, placement, discipline, payroll, and termination of temporary employees. If you are seeking a growth-oriented career with unlimited potential, you can have it all at Wise Staffing Group, where your career and passion come together!

Responsibilities

• Acts as the point of contact for company leadership. Liaises between client and leadership. Reports operational and performance data of client account to management team. Keeps management informed on client needs and other pertinent information.
• Learns and understands the nuances and needs of the worksite. Provides insight and advises both client and internal sales/management team regarding mutually beneficial business needs.
• Coordinates with sales team to grow site headcount and anticipate client needs. Builds and maintains positive relationships with key decision makers and provides excellent customer service. Fulfills all orders and/or client requests with efficiency and urgency. Ensures overall customer satisfaction.
• Evaluates and implements successful methods of candidate sourcing. Develops and maintains a pipeline of candidates tailored to client needs and expectations. Facilitates and verifies the interviewing, drug testing, background check completion, E-Verification, and other necessary preparation of candidates before placement.
• Serves as an intermediary between temporary workers and client. Investigates, resolves, and documents issues relating to said workers, including but not limited to performance, attendance, payroll, and client complaints.
• Actively listens and understands client concerns and pain-points. Tailors recruitment and performance reviews to client-specific needs and goals. Ensures all temporary workers adhere to and uphold the policies of both Wise Staffing Group and the client.
• Coaches temporary workers through performance improvement plans. Delivers disciplinary action professionally. Mediates conflict in a calm manner. Terminates or reassigns temporary workers as necessary.
• Investigates, documents, and evaluates matters regarding worker's compensation, unemployment, and discrimination complaints. Resolves matters swiftly and professionally while relaying pertinent information to appropriate parties.
• Supervises client site. Regularly completes site walk-throughs. Maintains a productive work environment.
• Verifies the timesheets of each temporary worker placed on client’s site. Completes payroll procedures accurately and on time.
• Communicates effectively with management and fellow recruiters to address client needs and ensure timely order fulfillment.
• Reports to client site on short notice as needed due to worker’s compensation incidents or other urgent situations. Works a flexible schedule based on business needs, shift coverage/change, etc.

Key Success Factors

• Spanish fluency
• Reliable transportation. Ability to report to client site on short notice as necessary
• Reliable method of communication (e.g. personal cell phone)
• Flexible shift availability
• Excellent written and verbal communication skills
• Familiarity with staffing industry operations
• Prior experience with worker’s compensation, unemployment, or discrimination matters
• Proficiency in MS Office/Suite and other basic computer skills
• Familiarity with Applicant Tracking Systems, (Avionte experience preferred)

Environment

The Bilingual Onsite Recruiter is an adaptable and versatile member of the Wise Staffing Group team! This role is on-site only. The Bilingual Onsite Recruiter will operate out of the client’s work site daily. Client name and exact location will not be disclosed at this time. This role requires reliable transportation and flexible shift availability.

About the Company

Headquartered in Tupelo, MS, Wise Staffing Group is a full-service human resources company specializing in temporary and career staffing with an emphasis on providing excellent customer service. Wise Staffing Group become one of the largest staffing services in the Southeast United States. Since 1987, we have proven to be one of the most respected providers of innovative staffing solutions. We have developed and offer industry leading services that provide dependable, qualified workers. Each office sets and maintains the same high standards of operation and ongoing commitment to quality services. We consistently work toward superior performance in fulfilling client needs!

Job Type

Full-time

Pay

$50,000.00 - $60,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language

• Spanish (Required)

Shift availability

• Day Shift (Required)
• Night Shift (Preferred)

Ability to Commute

• West Chicago, IL 60185 (Required)

Work Location

In person