Senior Software Architect

About

Our professional services client is seeking a Senior Software Architect to design and implement a CMDB using Jira Insights within an AWS environment. Role focused on CMDB solution design, system integration, and ITSM management with deep expertise in Jira, Jira Service Management, and AWS.

Initially a 6-month contract. 35 hours per week.

Requirements

• 10+ years of software architecture experience with understanding of microservices on AWS
• Strong Jira and Jira Service Management (JSM) expertise including advanced configuration and workflows
• Hands-on Jira Insights expertise to model, configure, and automate a CMDB
• Strong API integration and automation experience using Groovy and Python
• Knowledge of ITIL / ITSM best practices supporting incident, change, and CI lifecycle processes

Nice to Have

• Experience with ITSM tools or AWS integration platforms
• Data migration experience (third-party or CSV sources into Jira Insights)
• Knowledge of Linux, Windows, networking, and virtualization
• Understanding of IT data security and governance (Law 25 compliance)
• Experience with Backstage, Enterprise Architect, or relational / NoSQL databases

Responsibilities

• Design CMDB data models and configuration relationships
• Configure Jira Insights schemas and object relationships
• Implement API integrations between Jira and external ITSM/cloud tools
• Automate CI data imports and synchronization tasks
• Ensure CMDB data integrity, version control, and security compliance
• Align CMDB design with ITIL workflows for incident/change tracking
• Collaborate with infrastructure, development, and security teams