Store Manager

About the Role

We are excited to partner with our client, a trusted leader in the building materials industry, to find a dynamic and experienced Store Manager to join their team in Courtenay, Vancouver Island BC. This hands‑on role requires strong leadership, retail management expertise, and a deep understanding of building materials to excel in a fast‑paced, customer‑focused environment. If you’re passionate about delivering exceptional service, leading a high‑performing team, and growing with a stable company, this opportunity is for you!

Why You’ll Love This Opportunity

• Relocation Subsidy: Financial support for your move!
• Stability: Work with an established leader in the building materials industry.
• Autonomy: The freedom to manage and succeed on your terms.
• Competitive Compensation: Enjoy a robust salary and benefits package.
• Employee Perks: Access deep‑discounted pricing to build or renovate your own home.
• Professional Growth: Benefit from a comprehensive management training program.

Key Responsibilities

Sales & Customer Service

• Deliver exceptional, hands‑on customer service, setting the standard for your team.
• Identify and capitalize on large sales opportunities, especially with contractors.
• Monitor and improve the quality of customer interactions.
• Drive sales through innovative advertising and promotional ideas.
• Introduce and evaluate the success of new products in the market.

Team Leadership

• Provide strong, supportive leadership to train and mentor employees.
• Build a cohesive team through recruitment and professional development.
• Conduct coaching sessions, performance reviews, and manage disciplinary actions.
• Lead monthly staff meetings to ensure clear communication and alignment.

Operations Management

• Monitor and control inventory levels and operational expenses.
• Ensure health and safety compliance across all operations.
• Oversee transactions, including daily sales, returns, costs, and expenses.
• Respond to store emergencies as a keyholder.

What We’re Looking For

• Industry Expertise: Minimum 5 years of experience in the lumber and building materials (LBM) industry.
• Retail Management: At least 3 years in a retail leadership role in Distribution Sales in Building Materials.
• Sales Savvy: Ability to source, identify, and sell building materials effectively.
• Commitment: Must be a permanent resident of Canada.

Working Conditions

• Actively engage with the local community to grow the business.
• Work flexible hours, including Saturdays.
• Stand for extended periods and occasionally handle environmental conditions like wood dust, debris, and outdoor weather.

Compensation

• Salary: $80,000 – $100,000 plus bonus
• Benefits: Included
• Vacation: Included