Buisiness Analyst (Project Management and Transformation

Job Title: Business Analyst (Project Management and Transformation)Project: Capability ConsultingSalary : Up to PHP 50k-70K monthly gross onlyLocation : Eastwood, Quezon City, PhilippinesWork set up and shift: Hybrid must be flexible 3-4 days onsiteDay shift, requires flexibility with different time zonesRole and Responsibilities:● Understand and analyze the current business processes, systems, and models.Identify areas that could benefit from digital transformation ● Collaborate with stakeholders to gather and define business requirements for thedigital transformation initiative ● Use data analysis tools and techniques to identify trends, insights, and areas ofimprovement that can guide the digital transformation strategy ● Work with technical team, alliance or partners to Develop and design digital solutionsto meet the identified business needs ● Coordinate with IT teams, third party or internal project managers, and otherstakeholders to ensure the successful implementation of digital transformationinitiatives. This may involve setting tasks, timelines, and resources for the project ● Assist in managing change as the organization transitions to new digital systems andprocesses. This could involve training users, providing support, and addressing anyresistance to change ● Communicate effectively with all stakeholders, including management, IT staff, andend-users. This may involve presenting recommendations, getting buy-in for initiatives,and updating stakeholders on project progress ● Ensure continuous learning to be able to get updated of the latest digital technologytrends and how they could be leveraged to benefit our customers ● Identify potential risks associated with digital transformation initiatives and developplans to mitigate these risks ● Monitor the performance of digital transformation initiatives and makerecommendations for improvements. This could involve tracking key performanceindicators (KPIs), conducting post-implementation reviews, and making adjustments asnecessaryQualifications:● Knowledge (including education and experience) ● Minimum 3 to 5 years of overall experience in BPO and 2 to 3 years of experience asProcess Improvement and Business Transformation in the domains Social Media/Healthcare/Life Sciences/Telecom/FnA/Manufacturing/ HiTech/Retail/BFSI/EcommerceSkills ● Six Sigma YB or GB (preferred)●PMP certified (preferred)● Good Analytical skills and familiar with Analytical tools ● Customer service orientation ● Data Analyst, Process Analyst, and Technical Analyst Background ● BPM and PM tools - FIGMA, VISIO, JIra, Microsoft Suite, MindMapping Tools ● Good Oral and Handwritten communication ● Self-driven, Flexibility, Ownership● with BPO experiencePre-Screening Notes:Educational Attainment:BPO Experience (Years):PMP Certification:Lean Six Sigma Certification:Years of Experience in Process Improvement and Business Transformation (in domains such as Social Media, Healthcare, Life Sciences, Telecom, F&A, Manufacturing, HiTech, Retail, BFSI, Ecommerce):Last Drawn Salary:Expected Salary: