Business Analyst

Job Description

We are seeking a Business Analyst with strong experience in Life Insurance, specifically Term Life and Final Expense (FE) products.

The ideal candidate will serve as a key liaison between Business, Actuarial, and Technology teams to gather requirements, translate business needs into system specifications, and support end to end policy lifecycle initiatives while enabling digital transformation.

Key Responsibilities

• Gather, analyze, and document business requirements across underwriting, policy issuance, and servicing workflows
• Collaborate with actuarial teams to translate product rules, pricing, and risk factors into system requirements
• Work closely with product, engineering, and UX teams to deliver customer-centric digital experiences, act as the bridge between Product, Business, and Technology
• Create and manage user stories, acceptance criteria, and backlogs in JIRA
• Maintain clear and structured documentation in Confluence
• Facilitate workshops, stakeholder meetings, and requirement walkthroughs
• Support UAT, validate business scenarios, and ensure alignment with expected outcomes
• Identify process improvement opportunities to drive efficiency and reduce cycle time

Required Skillset

• 6-10 years of Experience in Business Analysis
• Strong, hands-on experience with Final Expense (FE) products, including:
  • Guaranteed eligibility rules, graded benefits, and waiting period logic
  • Face amount limits, age bands, and underwriting tiers
  • Premium calculation factors and rate class variations
  • Application flows, disclosures, and replacement considerations
  • Guaranteed Issue and Simplified Issue product structures
• Solid understanding of Term Life products and underwriting processes
• Experience working with actuarial concepts, including mortality assumptions, pricing inputs, and rule implementation
• Ability to translate FE product design into system requirements, decision rules, and workflows
• Hands-on experience with JIRA (user stories, backlog management) and Confluence (documentation)
• Strong expertise in requirements gathering, process mapping, and stakeholder management
• Experience supporting UAT for FE scenarios, including edge cases (e.g., eligibility exceptions, payment handling, policy activation conditions)
• Strong communication skills with ability to simplify complex insurance and actuarial concepts
• Experience working in Agile/Scrum environments with strong stakeholder collaboration