Business Analyst

Role Overview

The Business Analyst plays a crucial role in product management and requirements gathering. This role requires analytical skills, problem-solving, attention to detail, a customer-focused mindset, and the ability to work collaboratively in a SAFe Agile environment. The Business Analyst will work with the product manager, product owners, business owners, and internal scrum teams to deliver business value in support of the Centers for Medicare & Medicaid Services (CMS) in detecting and preventing fraud, waste, and abuse within government-sponsored health programs.

Key Responsibilities

• Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions, and work with Product Owners on prioritization.
• Work with external teams on timelines and raise risks appropriately.
• Record meeting minutes and key decisions and distribute them to the team for subsequent review with the customer.
• Maintain continuous communication with the customer, project SMEs, and key stakeholders to collect and document business requirements.
• Design and develop future-state business processes and workflows by leveraging industry-standard modeling tools.
• Track customer requirements from inception through delivery.
• Assist with user acceptance testing (UAT).
• Analyze data to understand business problems and opportunities.
• Provide ongoing support and maintenance for implemented solutions.
• Collaborate with the development team to prioritize and resolve production support issues.

Required Qualifications

Experience:

• 5+ years of relevant experience as a Business Analyst.
• Must be eligible and willing to obtain and maintain a Public Trust clearance.
• Must have lived in the United States 3 out of the past 5 years.
• Knowledge of Agile methodology (such as Scrum) and/or Scaled Agile Framework (SAFe).
• Experience creating detailed reports and presenting information to both technical and non-technical audiences.

Technical Skills:

• Expertise in using JIRA and Confluence for managing requirements.
• Experience in modeling tools like Visio, Mural, and Lucidchart.

Education & Certifications:

• Bachelor’s degree.
• SAFe Agile Certification.

Preferred Qualifications

• Experience in healthcare IT and understanding of regulatory requirements such as HIPAA.
• Experience and/or knowledge of CMS programs, processes, and standards.

Compensation & Benefits

The salary range for this position is $100,000.00 to $105,000.00 annually. This employer provides a comprehensive benefits package.

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.