Senior Business Analyst

About the Role

An established organisation is seeking an experienced Senior Business Analyst to support strategic system and process initiatives across its commercial and office‑based functions. This role forms part of a long‑term internal project running through to 2028 and reports directly to the IT Manager, working alongside both internal and external resources.

You will focus on commercial operations including purchasing, finance‑related processes, order management, and associated system workflows. The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third‑party off‑the‑shelf and bespoke solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.

This is a chance to set up processes, introduce standards and governance around BA activities, and partner with internal business and technical teams, having an impact on project success.

International travel required

• Initial visit to the USA
• Follow‑up visit during delivery
• Potential short‑stay European travel
• Possible later visit to a major USA site

Key Responsibilities

• Lead cross‑functional workshops with purchasing, finance, and commercial teams
• Document and model AS‑IS and TO‑BE processes
• Define requirements for new platform capabilities
• Support Agile ceremonies, backlog refinement, and story creation
• Work closely with third‑party software providers
• Provide structured reporting across project milestones
• Support architectural decisions around in‑house vs third‑party ownership
• Contribute to system simplification and process optimisation

What We’re Looking For

• 5+ years’ Business Analysis experience
• Background in retail, B2C, or other commercial environments
• Experience working with ERP, finance, or order management systems
• Comfortable working across international stakeholders and extracting priorities
• Strong analytical and documentation capability
• Ability to challenge legacy thinking and propose improvements
• Confident operating in an evolving SME environment
• Experience in organisations modernising legacy systems
• Wireframing or collaboration with UI/UX teams (desirable)

Benefits & Additional Information

• Fixed‑term contract running until the end of 2028
• Location: Sutton‑in‑Ashfield, Nottinghamshire (hybrid working policy: minimum 3 days on‑site, 2 days remote)
• Salary: £55,000 – £65,000
• Equal opportunity recruitment – applications welcomed from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age
• Commitment to neurodiversity inclusion and reasonable adjustments in the interview process; contact recruiters for support