Business Analyst

Job Title

Business Analyst

Location

100% Remote

Start Date

April 27th, 2026

Employment Type

Direct Hire/FTE (Permanent)

Annual Base Salary Range

$85,000/yr - $120,000/yr

Job Description

The Business Analyst will support the implementation and enhancement of enterprise jury management software solutions by gathering requirements, improving business processes, and serving as a liaison between technical teams and judicial/government stakeholders.

Day-to-Day Responsibilities

• Analyze jury management workflows and court operational processes to identify efficiencies and improvements
• Document current and future state processes, functional requirements, and system interactions
• Translate business and operational needs into clear requirements for Product and Engineering teams
• Conduct data analysis to support system configuration and implementation decisions
• Engage with customers throughout the full implementation lifecycle from discovery through deployment
• Facilitate stakeholder meetings, requirements workshops, and process review sessions
• Support user acceptance testing (UAT), validate system configurations, and assist with go-live activities
• Develop user stories, acceptance criteria, and supporting documentation in JIRA
• Create process maps, requirements documentation, and client training materials
• Deliver product demonstrations and end-user training sessions
• Communicate complex technical concepts to both technical and non-technical stakeholders
• Manage multiple concurrent software implementations with government entities
• Build strong client relationships while navigating complex or challenging stakeholder environments

Requirements

Must-Have Skills/Experiences

• 3 years of experience working with justice, court, jury, or legal case management software
• Experience operating in a senior or lead Business Analyst capacity
• Experience supporting judicial, government, or public sector software systems
• Strong experience with JIRA or similar requirements management tools
• Experience supporting enterprise software implementations
• Strong analytical, problem-solving, and documentation skills
• Deep understanding of court operations, jury processes, and related terminology
• Excellent verbal and written communication skills
• Strong stakeholder engagement and client-facing experience
• Advanced proficiency with Microsoft Office (Excel preferred)
• Ability to travel up to 50% for trainings, go-lives, and requirements gathering
• U.S. Citizenship or Green Card required

Nice-to-Have Skills/Experiences (NOT required, but a plus!)

• Bachelor's degree or equivalent professional experience
• Experience with Confluence, Monday.com, or similar collaboration tools
• Experience delivering client training and product demonstrations
• Experience mentoring junior team members or providing informal leadership
• Experience working in fast-paced or high-growth environments
• Experience identifying automation or process improvement opportunities (including AI-driven efficiencies)