Business Analyst

About the Role

The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in East Penn’s SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives.

Business Analysis & Process Design

• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.
• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.
• Develop current state and future state, user stories, process maps, functional requirements, and business rules.
• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment.

ERP & SAP Functional Expertise

• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.
• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.
• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.
• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes.

Project Delivery & Implementation Support

• Serve as a functional advisor on designs for East Penn’s initial SAP S4H implementation.
• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.
• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.