Business Analyst – Care Coordination / Rural Health

About the position

We are seeking a Business Analyst with experience in healthcare operations and care coordination to support Rural Health Transformation initiatives. This role will focus on translating program requirements into actionable workflows, supporting provider adoption, and ensuring alignment between policy, operations, and technology.

Responsibilities

• Elicit and document business requirements for care coordination and rural health initiatives
• Support development of workflows for provider engagement, referral management, and service delivery
• Analyze current-state vs. future-state processes for rural providers and community organizations
• Assist in defining operational models for hubs, networks, and care coordination structures
• Collaborate with technology teams to support system and data integration requirements
• Support stakeholder workshops and requirements validation sessions
• Develop process documentation, user stories, and functional specifications
• Assist in readiness assessments and provider onboarding efforts

Requirements

• 5+ years of experience as a Business Analyst in healthcare, Medicaid, or public sector programs
• Experience with care coordination, case management, or provider operations
• Strong skills in process mapping and workflow design
• Experience working with cross-functional teams (business, technical, and operational)
• Excellent communication and documentation skills

Nice-to-haves

• Experience with HIE, interoperability, or referral platforms (e.g., Unite Us)
• Familiarity with value-based care or APM models
• Experience in rural health or community-based service delivery

Benefits

• Medical / Dental / Vision Insurance – insurance premium assistance provided
• Additional Insurance (Life, Disability, etc.)
• Paid Time Off
• 401(k) Retirement Savings Plan & Health Savings Account
• Various training courses to promote continuous learning
• Corporate Wellness Program