Business Analyst Client Communication – 80-100%

About

Solid and future-oriented employer, Vaudoise is one of the leading insurers in Switzerland. True to its values, it promotes the development of a healthy, inclusive, and inspiring work environment, ideal for developing your talent. Strongly committed to its digital transformation, Vaudoise Assurances wishes to strengthen its teams responsible for the evolution of its services.

Role

To assist us, we are looking for a Client Business Analyst (m/f/x) to join the Digital & Systems department within the Client Solutions Service.

Responsibilities

• Identifying, gathering, and structuring functional and technical requirements related to customer challenges, their needs, and managing their preferences
• Closely collaborating with development teams and solution architects to ensure consistency and feasibility of proposed solutions
• Drafting functional and non-functional specifications, as well as user stories, in connection with business requirements
• Advising stakeholders on business and technical matters, considering constraints and regulations
• Facilitating framing workshops with stakeholders (business experts, development team) and agile ceremonies such as backlog refinement and sprint planning
• Ensuring fluid communication between business (product owners, process and data referents), project teams, and technical teams (release management, testing, architecture)
• Actively contributing to document governance: decision traceability, reporting, and audit follow-up

Requirements

• A minimum of 5 years’ experience as a Business Analyst, with a technical background and ideally in the professional field
• Higher education (EPF, HES, HEC, UNI or other equivalent qualification) in economics or a technical field
• Proven versatile experience in business analysis, solution design, project management, and collaboration with teams of experts (product owners, scrum masters, business analysts, developers, testers, etc.) on projects related to customer and documentation
• A very good command of tools (Jira, Confluence, etc.)
• Solid knowledge of common agile methodologies (Scrum, Kanban)
• Good command of French
• Minimum of B2 level in English (oral and written)
• Solution-oriented approach and proactivity
• Strong interpersonal skills
• Ability to work independently and in a team
• Excellent sense of organization
• Curiosity to learn new things

Offer

• A healthy work environment in a mutual company labeled as Best Employer
• Multiple social benefits, including flexibility in working conditions
• Human values focused on employee well-being within a dynamic and passionate team
• Support in personal and professional development

Salary

EUR 43200 - 72000 per year