Business Analyst

About

The Business Analyst plays a crucial role in the financial and banking sector, focusing on payment processes and incident management. This position requires a strong understanding of financial institutions and the ability to identify and manage risks effectively. You will also take part in training others on new processes, enhancing team capabilities and operational efficiency.

Compensation and Benefits

• Health, dental, and vision insurance
• Retirement savings plan with company matching
• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for professional development and continuous learning

Why you should apply for this position today

This is an excellent opportunity to contribute to the financial sector while enhancing your skills in payments and risk management. By joining our team, you will be part of a collaborative environment that values innovation and professional growth.

Skills

• Experience in problem-solving and incident management
• Knowledge of payments processes
• Familiarity with financial and banking institutions
• Ability to identify and manage risks and escalations
• Experience in training others on new processes

Responsibilities

• Embed business in the SDLC process to follow testing protocols for production
• Provide production testing for Wires and ACH Proof of Concept application
• Perform production testing for Payment Tracker
• Complete QA reviews on alert entries for associates and provide performance standard recommendations
• Investigate customer complaints and recommend enhancements
• Collaborate with Technology, Operations, and other Payment front-line teams for production testing

Qualifications

• Proven experience as a Business Analyst in a financial or banking environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment

Education Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field

Experience Requirements

• Minimum of 3 years of experience as a Business Analyst in the financial sector
• Experience with payments processes and incident management

Why work in Raleigh, NC

Raleigh, NC, is known for its thriving job market, excellent educational institutions, and vibrant cultural scene. With a growing tech industry and numerous opportunities for professional development, Raleigh offers a unique blend of career growth and quality of life. The city’s rich history, parks, and recreational facilities make it an ideal place for both personal and professional fulfillment.