Business Analyst H/F

About

We are convinced that people are at the heart of business and society. We believe it is essential to support you throughout your career, whether in France or internationally.

Joining The Adecco Group means putting people at the heart of your daily work. Integrate expert and passionate teams who make employment their priority. Recruiters, sales representatives, headhunters, headquarters staff or managers... so many profiles necessary for the transformation of the world of employment that we integrate daily into our teams.

Do you want to give meaning to your job?

Whether your ambition is to help people find employment or to experiment with innovations to move the market, your place is with us.

Support our group through these transitions... and participate with us in the transformation of the world of employment.

The Adecco Group, a world leader in human resources solutions, is recruiting a Business Analyst H/F within the IT department, in the Middle Office IT domain. Based in Villeurbanne and reporting to the Solution Manager, you will support the evolution of document management solutions used by the support teams of the French GBUs as well as by our clients operating VMS solutions (temporary work, permanent recruitment, billing, payroll, legal declarations).

Your role will be central to analyzing needs, designing solutions, coordinating stakeholders, and ensuring the functional quality of deliverables.

Responsibilities

Needs Analysis and Functional Scoping

• Facilitate and participate in needs gathering workshops.
• Understand business processes, analyze requests, and challenge expressed needs.
• Write, structure, and validate general and detailed specifications.
• Ensure technical understanding and feasibility with development teams.

Design, Coordination, and Development Monitoring

• Act as a liaison between business, development, and architect teams, ensuring constant alignment.
• Contribute to the functional design of solutions in compliance with Group standards.
• Participate in the development of test plans.
• Perform integration tests, track anomalies, and support user acceptance.
• Manage Level 2 and 3 support, coordinating with development teams to prioritize and resolve incidents.

Documentation and User Support

• Write functional documentation, user guides, and training materials.
• Support solution adoption and assist business teams during deployments.

Qualifications

With higher education in information systems or a technical field, you have a good understanding of application architectures, APIs, and databases. You master the technical tools necessary for the position: SQL on MongoDB, Oracle or Elastic Search, Postman, trace analysis, Azure dashboards.

You are familiar with ITIL processes (incidents, problems, changes, requests) and can communicate effectively with both business and technical stakeholders.

Rigorous, analytical, and possessing strong writing skills, you can simplify complex technical subjects. You are organized, capable of managing multiple activities simultaneously, and enjoy teamwork.

Professional English is required to interact with the Group's internal teams and international partners.