Business Analyst II (1-year contract)

Position

Business Analyst II (1-year contract)

Overview

Are you excited to work at Canada’s most visited multichannel retailer? Does implementing new tech and streamlining processes sound fun? As a Business Analyst II (Intermediate), you will analyze business operations, share valuable inputs to your agile team, while providing exceptional change leadership and creative solutions to problems. In this role, the successful candidate is needed to be in the Greater Vancouver Area, BC, where we practice a remote‑first working model, leveraging in‑person interactions for key strategic, collaborative, and social purposes. Bring your experience and join our inclusive and high performing team.

Responsibilities

• Capture business requirements and technical details from multiple stakeholders for RFP, upgrades, and development enhancements.
• Document business processes using flow diagrams and use cases.
• Analyze capabilities of business systems and leverage them to meet business needs.
• Perform data analysis to identify patterns and prepare metrics.
• Support configuration of functional workflows in business systems.
• Identify gaps and risks a proposed solution has on operations.
• Align business requests with the volume of change the impacted business teams can manage.
• Test new features for alignment with business processes and expected functionality.
• Gather end‑user feedback, identifying deficiencies, and potential improvements.
• Run UAT, End to End, Train the Trainer, and Go Live sessions to support the roll‑out of new tech.
• Produce SOPs, FAQs, and job aids where needed, to help the business adapt to change.

Requirements

• 5+ years’ experience as Business Analyst.
• 2+ years’ experience using Change Management techniques.
• Exceptional written and verbal communication skills.
• Experience in an agile environment.
• IIBA certification preferred.
• Bachelor of Computer Science, Management Information Systems, or related field.

Benefits

• Remote‑first work environment.
• Employee discounts from day one.
• Flexible health benefits and wellness program.
• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work. We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements. Join our amazing team! We are looking for people just like you.

Compensation

Annualized Compensation Range: $85,000.00 – $95,000.00
Starting pay offered will consider skills and experience. Your pay can grow as you build your career with us.

Location

Greater Vancouver Area, BC (remote‑first)
Suite 102 – 425 West 6th Avenue, Vancouver, BC V5Y 1L3

Additional Information (French)

Se poser la question est un excellent point de départ. Parlons de ce qui est possible. Best Buy Canada est l’un des plus grands détaillants au Canada et opère les marques Best Buy, Best Buy Mobile et Geek Squad. Nous offrons à nos clients une expérience de magasinage unique axée sur les technologies, les produits de divertissement les plus récents et une sélection élargie de produits de style de vie en ligne proposés à des prix avantageux. Nous avons été reconnus en 2023 parmi les 100 meilleurs employeurs au Canada en nous démarquant grâce à notre atmosphère de travail et à l’engagement des employés. Nos programmes phénoménaux de formation et de perfectionnement ont aussi pesé dans la balance. Lorsque vous faites partie de notre équipe, vous profitez de rabais incroyables et de prix promotionnels sur tout, des téléviseurs et réfrigérateurs aux bagages et aux meubles. Vous pouvez voir les plus récents gadgets avant tout le monde, avant même qu’ils arrivent sur le marché! Des possibilités d’emploi sont offertes partout au pays : au siège social canadien (CHQ) de la côte ouest, dans nos deux centres de distribution, et dans plus de 150 magasins de vente au détail. Nous croyons être privilégiés d’aider nos clients à enrichir leur vie et à poursuivre leurs champs d’intérêt au moyen de la technologie.