Business Analyst III - Reporting & Analytics

Overview

This is a remote role that may only be hired in North Carolina; it is preferred that the candidate be able to commute to Charlotte or Raleigh, NC.

The Business Analyst III - Reporting & Analytics position performs complex data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses a wide scope of business practices, information, and industry trends. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data, and creates specifications to support business initiatives. May oversee the work of less experienced analysts or assist in special projects as needed.

Responsibilities

• Data Analysis - Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output.
• Operational Support - Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matters where possible. Implements recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Objectives - Determines business needs through complex analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. May develop process enhancements based on reporting.

Qualifications

• Bachelor's Degree and 4 years of experience in Analytics or Reporting
• OR
• High School Diploma or GED and 8 years of experience in Analytics or Reporting

Preferred Qualifications:

• Bachelor's Degree
• Certifications in SQL, Alteryx, Tableau, Power BI
• Minimum of 2 years of experience working with SQL, Alteryx, Tableau, Power BI
• Experience in data mining, dashboard development, pipeline management, complex projects
• Intermediate to Advanced skill level in SQL and Alteryx
• Strong communication skills both oral and written
• Preferred candidate would have a strong attention to detail and presentation skills; is a collaborator and a team player

Benefits

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.