Business Analyst Junior

Business Analysis & Project Support

• Assist with gathering, documenting, and analyzing business and technical requirements.
• Support project managers and business teams in coordinating project activities, timelines, and deliverables.
• Create and maintain user stories, process documentation, workflow diagrams, and business process maps.
• Help facilitate meetings, status updates, and communication between technical teams and business stakeholders.

Utility Technology & Digital Transformation

• Support digital transformation initiatives involving enterprise repositories, workflows, mapping systems, and operational tools.
• Assist with backlog management and project tracking using Azure DevOps or similar platforms.
• Coordinate testing activities, issue tracking, and User Acceptance Testing (UAT) support.
• Assist with reporting, data validation, and operational process improvements.

Documentation & Communication

• Develop professional presentations, reports, SOPs, and training documentation for business and leadership audiences.
• Create workflow diagrams and technical documentation using Visio or similar tools.
• Communicate clearly and professionally with technical teams, management, and business users.

Data & Technology Support

• Support data migration, validation, and automation initiatives using tools such as Python, SQL, or Oracle databases.
• Assist with organizing and maintaining enterprise records and repositories.
• Participate in technology implementation efforts and process improvement initiatives.

Required Qualifications

• Bachelor s degree completed or in progress in:
  • Computer Science
  • Information Systems
  • Business Analytics
  • Engineering
  • Related technical field
• Strong internship or co-op experience within a utility company environment
• Excellent communication, presentation and interpersonal skills
• Strong organizational and self-management abilities
• Demonstrated initiative, accountability, and determination
• Ability to manage multiple assignments and deadlines
• Experience with:
  • Microsoft Office Suite
  • PowerPoint
  • Excel
  • Visio
  • Azure DevOps (preferred)
• Ability to work collaboratively within cross-functional teams

Preferred Skills

• Experience with:
  • Python
  • SQL
  • Oracle databases
  • Figma
  • Workflow/process mapping
  • QA/UAT coordination
• Exposure to GIS, mapping systems, or enterprise utility applications is a plus.
• Experience supporting digital transformation or operational improvement initiatives preferred.

Desired Characteristics

We are looking for someone who is:

• Highly organized and detail-oriented
• Professional and dependable
• Eager to learn and grow
• Comfortable speaking with leadership and business stakeholders
• Able to work independently while collaborating effectively with teams
• Passionate about improving processes and supporting enterprise initiatives