Business Analyst (Onsite)

Job Title

Business Analyst (Onsite)

Location

Columbia, MD

Duration

Full-Time

About the Role

We are seeking a detail-oriented and motivated Business Analyst to join our team for an exciting initiative supporting Maryland State Department applications. In this role, you will serve as a key liaison between business stakeholders and technical teams, helping translate business needs into impactful, user-centered solutions.

You will collaborate closely with product owners, developers, UI/UX designers, QA teams, and state stakeholders to ensure successful delivery of modern, data-driven and AI-enabled applications that improve operational efficiency and user experience.

Key Responsibilities

Requirements & Stakeholder Management

• Lead requirements for elicitation sessions with stakeholders and translate business needs into clear user stories, functional specifications, and acceptance criteria.
• Act as a trusted advisor to business partners, ensuring alignment between business objectives and technical delivery.

Process Analysis & Optimization

• Analyze current business processes, identify gaps, and recommend data-driven and AI-enabled improvements to enhance efficiency and user experience.
• Develop process flows, gap analyses, and use cases to support solution design.

Agile Delivery Support

• Actively participate in Agile/Scrum ceremonies including Sprint Planning, Backlog Grooming, Daily Stand-ups, Reviews, and Retrospectives.
• Manage and refine product backlogs in Azure DevOps, ensuring stories are well-defined, prioritized, and ready for development.
• Support sprint execution by clarifying requirements, managing scope changes, and maintaining alignment across teams.

Cross-Functional Collaboration

• Partner with UI/UX and development teams to help design intuitive, AI-driven interfaces and intelligent workflows.
• Collaborate with QA teams to define test scenarios, support UAT, and validate that delivered solutions meet business expectations.

Performance & Documentation

• Define KPIs, success metrics, and business rules to measure product performance and value realization.
• Create and maintain key documentation including BRDs, user stories, process diagrams, sprint artifacts, and technical handoff materials.

Required Qualifications

• Bachelor's degree in business administration, Information Technology, or related field.
• 3+ years of experience in business analysis, project coordination, or similar roles.
• Strong analytical skills with the ability to gather requirements, evaluate data, and propose practical solutions.
• Excellent communication and interpersonal skills, with experience working across cross-functional teams and stakeholders.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Hands-on experience with project and delivery tools such as Azure DevOps, JIRA, MS Project, and MS Visio.
• Detail-oriented mindset with a commitment to quality and accuracy.

Nice to Have

• Agile certifications such as CSM or SAFe.
• Familiarity with ADA regulations and web accessibility standards.
• Experience supporting accessibility testing and compliance validation.

Why Join Us?

You'll be part of a collaborative, forward-thinking team delivering impactful solutions for Maryland State Department applications. This role offers hands-on involvement in meaningful projects that leverage modern technology to improve public services. We provide a supportive environment where your ideas are valued, your expertise makes a difference, and you'll have opportunities to grow professionally while contributing to real‑world outcomes.

If you're passionate about business analysis, technology, and creating positive changes in the public sector, we encourage you to apply.