Business Analyst Practice Lead Centurion Gauteng Permanent Duplicate (Remote)

Business Analyst Practice Lead Centurion Gauteng Permanent Duplicate | PSG Konsult | South Africa Designation: Business Analyst Practice Lead | Centurion, Gauteng | Permanent | Duplicate Category: Information Technology Job Level: Professionally qualified and experienced specialists and mid-management Posted by: PSG Financial Services Posted on: 11 Mar 2026 Reference Number: POS40050 Closing date: 31-Mar-2026 Position Type: Permanent Location: Centurion Hall Street Overview: VACANCY | BUSINESS ANALYST PRACTICE LEAD | CENTURION, GAUTENG | PERMANENT PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply. Job description: The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition, and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen and refine this function Responsibilities: Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements. Establish a set of standards and best practices for performing business analysis. Facilitating workshops, collecting, and documenting business requirements Analyse data, processes, and systems to identify areas for improvement or optimization. Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams. This can include regular meetings, knowledge sharing. Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts. Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects. Management and Oversight Specifications and Documentation: Ensure business and technical specifications and user stories provided to technical teams are complete, accurate, and unambiguous. Manage and oversee requirements gathering, analysis, documentation, and implementation activities. Service Desk and BA Team Operations: Oversee daily operations of the service desk, including resource management, prioritization, and adherence to service level agreements (SLAs). Work closely with PSG Group ITSM manager IT Operations team Manage and guide the BA team, ensuring efficient delivery of projects and tasks. Business Analysis and Delivery Planning and Requirements: If necessary, take ownership of deployment processes, ensuring successful transition of development items into production environments. Role Fulfilment: Perform the responsibilities of a Business Analyst in both existing and upcoming projects. Facilitate workshops for requirements gathering and analysis to ensure alignment with business objectives Develop user stories and related documentation to eliminate potential for miscommunication, misinterpretation, or misunderstanding, reducing rework and time wastage. Change Management Coordination and Representation: Act as Change Manager, coordinating changes within the ST Admin environment. Organize and lead CAB (Change Advisory Board) meetings within ST Admin and represent ST Admin in Group CAB meetings. Minimum requirements: BCom / BSc degree Minimum of 5 years' Business Analysis experience in the financial services industry (preferable Short-term insurance) Minimum of 2 years Team Leadership experience 5+ years’ experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.). Integration knowledge (API design, integration between on-premise and cloud and multiple service provider platforms) Knowledge of Infrastructure concepts such as virtualisation, VPN, Cloud etc Competencies required: Analytical thinker Planning and organizing skills Problem solving and analysis Interpersonal skills How to apply: Candidates interested must apply here by no later than 31 March 2026 OR browse available PSG Careers vacancies http://bit.ly/3bD2iAk. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful.