Business Analyst RPA

About Inetum

Inetum is a European leader in digital services. For businesses, public sector players, and society as a whole, the group's 28,000 consultants and specialists aim for digital impact every day: solutions that contribute to performance, innovation, and the common good.

Present in 19 countries close to local territories, and with its major software publisher partners, Inetum responds to the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and industrialization, Inetum generated revenues of €2.5 billion in 2023.

To meet a market in continuous growth for over 30 years, Inetum has made a deliberate choice to refocus on 4 business lines to gain strength and offer tailor-made solutions adapted to its clients' specific needs: consulting (Inetum Consulting), management of custom infrastructures and applications (Inetum Technologies), implementation of packaged software (Inetum Solutions), and its own software publishing activity (Inetum Software). Inetum has established strategic partnerships with 4 major global publishers - Salesforce, ServiceNow, Microsoft, and SAP - and continues a dedicated acquisition strategy to become a top 5 European player in these technologies and offer the best expertise to its clients.

All our positions are open to people with disabilities.

Job Description

As a Smart Automation Consultant, you will work with our key accounts in the scoping, implementation, and maintenance of their RPA and AI projects.

Leveraging your listening and analytical skills, as well as in-depth knowledge of automation software (e.g., UiPath, Blueprism), you will perform the following tasks:

• Accompany our clients in formalizing their vision and business ambition (business challenges, process approach, technological partners, etc.) by identifying how automation and AI can meet them and by proposing concrete solutions for which you will have previously identified the benefits and impacts.
• Conduct study and audit of business processes to optimize them with lean management techniques.
• Lead business workshops to map business processes and their profitability during automation through a business case.
• Conduct benchmarks between different technologies to support the business in choosing the target solution.
• Propose and create value for our clients through innovative solutions.
• Support the business in change management and conduct campaigns to collect customer satisfaction indicators.
• Participate in writing responses to tenders (RFI and RFP).
• Supervise and manage junior consultants.
• Participate in the growth of our Smart Automation Business Unit by improving project delivery through the automation of low-value-added tasks.

Qualifications

Soft Skills:

• You have the ability to listen and communicate with a client.
• You have a broad perspective and the ability to step back.
• You enjoy working in a team, with an open mind and proactivity.
• You are curious, willing, and you take on challenges.
• You are proactive and capable of leading subjects autonomously.
• You have very good organizational skills.

Profile:

Graduating from an engineering school, business school, or university program with a strong appetite for business transformation/optimization issues through automation, AI, and innovation, you have confirmed experience (minimum three years) in hyper-automation (RPA, BPA & AI).

• You have already worked on product visions with Roadmaps.
• You have experience in implementing major digital transformation projects.
• You have already experienced an agile environment.