Enterprise Support ISSE - Senior

Responsibilities

• Lead requirements elicitation sessions and stakeholder workshops to gather and define project needs.
• Direct operational workflow analysis and data mapping activities to ensure accurate requirement documentation.
• Establish and maintain traceability standards to validate alignment with mission priorities.
• Advise program leadership on process optimization opportunities and functional risk impacts.
• Ensure requirements are structured to support Agile and DevSecOps methodologies.
• Oversee requirement changes affecting application delivery and coordinate with relevant stakeholders.
• Validate and refine requirements to ensure they meet project objectives and stakeholder expectations.
• Collaborate with cross-functional teams to integrate business analysis insights into project execution.

Requirements

• Clearance: Secret Eligible required
• U.S. Citizenship required
• Bachelor's degree in Industrial & Systems Engineering.
• Certified Scrum Product Owner (CSPO) credential.
• Over 15 years of experience in business analysis and quality assurance across the full SDLC.
• Proven expertise in both Agile and Waterfall environments.
• Extensive experience in federal sector projects, including DSCA, U.S. Navy, and Department of State.
• Strong background in requirements gathering, user acceptance testing, and ServiceNow SPM framework.

Benefits

• Benefits - Everforth ECS