Business System Analyst / Analyst Digital Platform

About The Company

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, with a rich history spanning over 55 years. As a part of the Tata Group, India's largest multinational conglomerate, TCS operates in 55 countries and employs over 607,000 highly skilled professionals worldwide, including more than 10,000 in Canada. The company is renowned for its innovative approach to digital transformation, leveraging a consulting-led, cognitive-powered portfolio of services that span business, technology, and engineering domains. TCS is committed to delivering excellence through its unique Location Independent Agile™ delivery model, which ensures flexibility, efficiency, and quality in project execution. The organization is also dedicated to sustainability and social responsibility, earning recognition in indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. TCS values diversity and inclusion, embracing individuals of all races, nationalities, genders, ages, physical abilities, neurodiversity, and sexual orientations to foster a vibrant, equitable workplace.

About The Role

The Business System Analyst / Analyst Digital Platform role at TCS involves working closely with cross-functional teams to support and enhance core banking systems that underpin financial products and services. The successful candidate will be responsible for reviewing backlog items, prioritizing tasks, and configuring applications to meet business needs. This role requires employing analytical and problem-solving skills to address issues related to the core banking system, supporting backend payments, financial, and accounting processes. The analyst will identify, analyze, and interpret complex data patterns to diagnose data quality and integrity issues, assessing financial impacts and risks. Collaboration with both business and IT teams is essential to explore potential solutions, recommend optimal approaches, and ensure effective communication with stakeholders. The role also involves translating complex business requirements into technical specifications to guide system development or configuration, ensuring alignment with organizational goals. This position offers an opportunity to work in a dynamic, flexible environment, contributing to impactful projects that drive digital transformation in financial services.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field
• Experience as a Business Analyst, Systems Analyst, Data Analyst, or similar role
• Willingness to work in a highly flexible environment, managing multiple priorities
• Exceptional attention to detail and strong verbal and written communication skills
• Experience in formal documentation of functional and non-functional requirements
• Proficiency in statistical tools and packages such as Excel, SPSS, SAS
• Proven experience in data analysis and SQL query writing

Responsibilities

• Review and manage current backlog items, prioritize tasks, and communicate updates to relevant stakeholders
• Employ analytical skills to troubleshoot issues related to the Core Banking System supporting financial products and services
• Identify, analyze, and interpret patterns and trends within complex data sets to diagnose data quality and integrity issues
• Assess financial impacts and risks associated with data and system issues
• Participate actively in collaboration sessions with business and IT teams to explore solutions and recommend best approaches based on impact and value
• Engage and inform stakeholders about product development progress, risks, and changes to ensure transparency and alignment
• Translate complex business requirements into detailed technical specifications to guide system development or configuration
• Support the configuration and enhancement of applications to meet evolving business needs

Benefits

• Competitive salary package
• Comprehensive health and wellness benefits
• Opportunities for professional development and certifications
• Flexible work arrangements to support work-life balance
• Inclusive and diverse workplace culture
• Participation in global projects with leading clients

Equal Opportunity

Tata Consultancy Services (TCS) is an equal opportunity employer and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation. We are committed to creating an inclusive environment where all individuals have equal access to employment opportunities and advancement. Our policies and practices are designed to foster an equitable workplace that reflects the diverse societies we serve. We encourage all qualified candidates to apply and join our global team dedicated to innovation and excellence.